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1、2021年高考英语写作分类精粹 （7）投诉信（新高考） 1.假设你是李华，在一家网店购买了一件羽绒服。昨天收到后发现羽绒服后背有个洞，你给卖家打了几次服务电话，对方电话却一直占线。请你给卖家Miss Mary写一封投诉信。内容包括： 1.描述羽绒服的质量问题； 2.提出解决问题的具体要求。注意： 1.词数80左右； 2.可适当增加细节，以使行文连贯。参考词汇：羽绒服down jacket_2.假定你是Andrew，于2017年4月7日在购书网站lovereading. com上购买了 The Call of the Wild 书。今天收到后发现：1.书籍有缺页，封面破损；2.递送超时一周。请就
2、此事用英语给lovereading. com写一封投诉信，并提出你对该网站改进服务的建议。_3.假如你是李华，今年双十一你网购了一件物品，但是没有按时收到，而且物品有质量问题。于是你决定向店家的客服(Customer Service)写信投诉。内容包括：1.投诉的内容；2.对你造成的影响；3.索赔要求。注意：1.词数80左右；2.可以适当增加细节，以使行文连贯。_4.假如你是李华，是某英语学习网站的注册会员，但最近在使用该学习网站时发现一些不太满意的地方。因此，给该网站英语顾问Mike先生写一封投诉信，内容包括:1.投诉原因；2.提出建议。注意：1.词数在80左右；2.可适当增加细节，以使行文
3、连贯；3.开头和结尾已为你写好，但不计入总词数。Dear Mr. Mike, Ive recently signed up for your English learning website._ _Yours respectfully,Li Hua5.假设你叫李华， 最近在某英文购物网站上购买了一双鞋子，但出现了一些问题。请给网站写一封投诉信， 包括以下内容：1.写信的目的；2.投诉内容：申购情况实际情况颜色黑色白色号数98.5到货日期4.10日4.20日3.要求：重新邮寄或退款；4.询问：若寄回，谁承担寄费?注意：1.词数80左右；2.可以适当增加细节，以使行文连贯；3.开头语已经为你写好。
4、Dear Sir,Im writing to complain about a pair of sneakers I recently purchased from your website._Thank you for your consideration.Yours sincerely,Li Hua答案以及解析1.答案：Dear Miss Mary, I am writing to complain about the down jacket I purchased from your online store recently. When checking the jacket, I f
5、ound an obvious hole on the back. I dialed your service number several times, only to find it was busy, making me extremely annoyed. Id like you to either change it for a new one or give me a full refund. By the way, how shall I send this jacket back to you? Looking forward to your early reply.Yours
6、,Li Hua 2.答案： To whom it may concern, My name is Andrew. I feel bad to trouble you, but I have to make a complaint about the unpleasant online shopping experience on your website lovereading, com. On April 7th, 2017, I bought the novel The Call of the Wild on the website. Unexpectedly, it was one we
7、ek later that the book was delivered. Whats worse, when I opened the parcel, I found the cover broken and several pages of the book missing. You can probably imagine how disappointed I was at that moment. I do hope that there will be a replacement as soon as possible. I believe you will take my case
8、 seriously and I am lookingforward to your reply.Yours,Andrew解析：本文是一封投诉信,文章第一段开门见山地点明了写信的缘由;第二段介绍了所购图书的情况,表达了不满;第三段说明了自己希望对方如何解决。文章要点齐全,结构完整,语言精炼。此外,文中运用了多个高级句式和精彩词汇,如how引导的宾语从句;体现感情变化的词汇和短语feel bad, unexpectedly;衔接前后内容的过渡语Whats worse等,这些句式和词汇反映了灵活运用语言的能力。 3.答案： Dear Customer Service,Im writing to m
9、ake some complaints about the computer I bought in your store.Much to my regret, the computer I ordered from your store on November 11 finally arrived last Sunday, ten days later than expected. Besides, the computer cant be properly shut down. Obviously, you didnt carefully examine it before you sol
10、d it.I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no choice but to insist on a full refund.Yours truly,Li Hua 4.答案：Dear Mr. Mike, Ive recently signed up for your English learning website. But when Iused your website, I found some problems to be solved. Therefore, Im writing to you. First of all, some content is relatively old. Tha
