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1、公司简介HEMEU is a brand of Foshan Chong Seng Inv. & Dev. Co., Ltd. HEMEU has 10 years of experience in the R&D and production of furniture. It used to be the furniture processing factory for IKEA, now It has own furniture brand right now. We are always professional dedicated to solid wood furniture. We
2、 have the high level standard in wood furniture produce technology.1.一般没有指明产品的，问要 FOB, Payment terms, MOQ,等等的回复如下：Thanks for your inquiry. Wish you have a nice day.I am Linda Yip from Foshan Chong Seng Inv. & Dev.Co., Ltd has 10 years of experience in the R&D and production of furniture. As the furn
3、iture processing factory for IKEA before, and we have our furniture brand right now. We always dedicate to solid wood furniture. We have wood furniture production technology and design at the high level.As you request, answers for you as follows:1. Payment terms: 30% T/T deposit, 70% balance by T/T
4、before shipment2. Delivery time: Within 30-40 Working Days after receipt of your payment.3. FOB: Guangzhou, Shenzhen.4. MOQ: It depends on product you choose.E-catalog is in attached file. Please have a check. I hope you can find your favor and right furniture.Thanks &Best regard.Linda YipFOSHAN CHO
5、NG SENG INV. &DEV.CO., LTD. HEMEU FURNITURE CO., LTD.Tel: 86-757-86780251 Mob: 86-13751520972Skype: linda.yip7 Fax:86-757-86718313Email:Web: , http:/ Office: Xiadong Industrial Zone, Nanhai District, Foshan City, Guandong Province,China.Factory: Shishan Industry Zone, Nanhai District,Foshan City, Gu
6、angdong Province,China.2.没有明确产品的询盘：买家询盘： Hi xxx, 例子：This is Sun Kumaran from Galt Fashion. Our company has been in India for years. Can you provide me with more information regarding the product? I would appreciate it if you can reply to me as soon as possible. Sincerely, xxxx 我的回盘： Dear xxx Thanks
7、for your inquiry. We are professional manufacturer of solid wood home furniture including living room, dining room, bedroom, home office and have 10 years produce experience. Please Let us know what your request, and we will give you a good price. We can satisfy you all kinds of request. We will rec
8、ommend two products to you.插几幅图加个性签名3.一开始指定某个产品报价的询盘：Thanks for your inquiry about the hot selling antique wooden bunk bed Malaysia design. Wish you have a nice day。Would you answer the question before quotation?1. Have you ever bought from China?2. We have a wide range of products; could you tell m
9、e what price level you are looking for?Please confirm this bed detail, to confirm whether you like this bed.Size: 1932*2211*1080.Color: Dark walnut color.Material: Maple solid wood.CBM: 0.82.Package: Flat-packing.MOQ: 100 Piece/Pieces 4.RFQ 追踪：Dear riz velani,自我介绍I saw your RFQ about walnut dining c
10、hair, we are supplier rightly.Here is the attachment for dining table and chair catalog.Please check it for your reference. I hope you can find your favor and right furniture.1. Could you give me Skype, Mobile, QQ, Wechat, contact?2. Have you ever bought from China?1.询盘中重点的地方加颜色加粗。I can send you a c
11、atalog if you need to know well about these items CS3- ?2.问买家要联系方式I hope you can give me your Skype or Whatsapp, so we will chat freely about more information.3.每封邮件的标题都要有针对性Price about dining chair from Chong Seng furniture*(产品或公司名)Quotation about dining chair from Chong Seng furniture *(产品或公司名)4.主
12、动介绍库存的款给买家Hot sale products as follow:5.根据不同的数量定制的价格区间也不一致The price is different based on MOQ. Make sure your order quantity and then I will offer price for you.6.通过的认证以及能提供的 ODM 服务We have nearly 10 years experience in exporting to north European,And have passed FSC certification, ODM and customized
13、 sourcing are accepted.7.之前有合作过的* 公司（买家当地合作过的公司），了解买家当地对于产品的喜好，拉进与买家的距离We have several customers in Australia such as one of the biggest wholesaler of AU, XXX Company, as we know people in Australia, whore most interested in dark walnut color and wooden material, is that right?8.主动给买家介绍产品.(根据当地的行情，哪
14、个好卖)9.买到一定的量，有小礼品赠送, 找话题。Sample dining chair order is free after your first three orders.2014 new arrival product recommended to you.Christmas discount coming soonWorld cup with hot sale products: bed with TV, and single sofa bed.10.附上自己的网站http:/ 对于询价，这里做个大概的分类，一般询价的情况有以下几种：1. 同行收集市场行情2. 诈骗3. 是买家，但已
15、经有意向的供应商，仅收集价格来和他的意向供应商谈判用4. 是买家，目前有合作的供应商，想收集其他的供应商资料作为备选5. 当下真正有需求的买家所以，首先，你要判断询价的客户属于哪类？如果是： 1 和 2，大可不理他3. 这种客户，当下要让他和你合作比较难，价格上要考虑清楚才报出，但如果沟通中以及服务上能让他记住你，以后的合作就有机会。4. 这种客户是需要花比较长的时间的客情维护，同样需要他记住你，买家注重的是价格的合理，服务的专业，产品质量稳定。所以平时沟通要注重细节，从沟通中捕获抓住客户的关键点。有新产品时，发送邮件做个通知，保持一定的联系，说不定买家扩充采购范围时，你就成了他的采购对象了。当然如果能获得他的私人联系方式，如 msn 或 skype 或私人邮箱，能像朋友一样交往下去，你的成功就水到渠成了。5. 这种买家一般不会在询盘里只是简单地问价格，邮件里也会问及到其他信息，如产品大概要求，或公司情况，或介绍自身公司信息给你参考，这类是重点客户，也是我们在跟进过程中时效性一定要快的客户。所以要掌握邮件的效率，一份简单的报价单，要做到信息齐全，比如产品规格，包装，付款条件，甚至装箱数量。便于客户收到你的报价，就能立即谈论购买的具体细节。但，如何判断客户是哪种类型呢？1. 首先自己在 googl
