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1、How To Use This Courseware,To view this course online: Internet Explorer:A scroll bar is provided for navigation. Do not use the back button in the browser or it will take you back to the start of the course. To best view the course, right-click the first slide and choose Full Screen. Netscape:The c
2、ourse will open up in PowerPoint. Choose View Slide Show or press F5 to start the course. To view the Speaker Notes: Right-click the slide and choose Speaker Notes. To access the Table of Contents: Click the button to return to the Table of Contents.,Change Record,Course Mission Statement,This cours
3、e provides an overview of concepts encountered within a training environment and instructs the trainee on techniques and skills required for being an effective trainer and facilitator within the classroom.,Terminal Objectives,At the completion of this course, the trainee will be able to: Identify an
4、d describe a learning process, learning styles, and learner characteristics Identify and apply appropriate training styles for the training environment Apply appropriate presentation skills to ensure effective communication and successful training delivery Develop facilitation skills to monitor trai
5、nees participation, obtain feedback, and improve performance in the classroom Identify and apply the techniques provided in managing the classroom,Table of Contents,Introduction to Train-the Trainer Lesson 1: Learning Styles Lesson 2: Trainers originality is best Get your timing right Be spontaneous
6、 - take advantage of the moment,Lesson 3 Concept: The End,Summarize the key points the objectives Make your final closing statement in such a way that your message is driven home.,Lesson 3: Enabling Objective 3.2,Knowledge: Describe the elements for a successful presentation. Skill: Apply the elemen
7、ts for a successful presentation when delivering a training class.,Lesson 3 Concept: Successful Presentations,You understand the needs of your trainees You know your subject You have planned your presentation You have rehearsed properly You are confident in manner and style You have effective classr
8、oom management skills,Lesson 3 Concept: Elements for Success,Time management,Practice,Motivation,Class climate,Lesson 3 Concept: Timing,Start on time Be consistent with timing Track content periodically Develop contingency plan if the class is running early or behind Be flexible, but pragmatic,Lesso
9、n 3 Concept: Classroom Climate,First impressions count Have course clearly identified Have your name prominently displayed Use trainees names Refer to trainees ideas and examples Maintain eye contact Thank them for attention and participation,Lesson 3 Concept: Motivation,Be positive Set realistic go
10、als Example enthusiastic behavior Practice makes “perfect”,Lesson 3 Concept: Practice,PRACTICE, PRACTICE, PRACTICE Do not be too formal Anticipate problems and have solutions Relax,Lesson 3 Concept: Making Training Stick,Auditory Visual Kinesthetic,Lesson 3: Review,Review Question 1: What are some o
11、f the basic considerations when preparing for a course? Review Question 2: Which presentation approach assures that the trainee will retain the most information from a learning experience? Review Question 3: The most important and essential aspect when preparing to present a course is to?,Lesson 4:
12、Facilitation Skills,Lesson 4: Objectives,Terminal Objective: Develop facilitation skills to monitor trainees participation, obtain feedback, and improve performance in the classroom. List the common facilitation skills and their characteristics Describe the common facilitation situations,Lesson 4: E
13、nabling Objective 4.1,Knowledge: List the four common facilitation skills and their characteristics.,Lesson 4 Concept: Skill Types,Attending Observing Listening Questioning,Lesson 4 Concept: Attending,Present yourself in a manner that shows your interests in the topic and the trainees. Build rapport
14、 Communicate trainee value Note non-verbal behaviors,Lesson 4 Concept: Observing,This skill helps you assess how well the training is being received. Observe their body language Evaluate and make the inference Adjust appropriately,Lesson 4 Concept: Listening,This skill provides you the opportunity t
15、o verify the trainees understanding of the content. Listening also provides you the with the feedback on how the training is being received. Listen first for content and meaning Paraphrase if necessary for clarification Observe and use non-verbal cues Observe and use verbal cues Let them finish,Less
16、on 4 Concept: Questions,Questions helps you determine: What the trainees already know How the training is being received Enable the trainees to assess their level of understanding Three skills associated with questions are: Asking questions Handling trainee answers to questions Responding to trainee questions,Lesson 4 Concept: Questions,Open vs. Closed Open questions are phrased for a response that might facilitate discussion. Class controls answers. Closed questions are phrased for a
