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1、这篇题目里面没有原题 froma human resource director in a tire manufacturing company. The cost of training the new employee plays an important role in the overall expense of a company. Fun Toy Company采取了一个职工培训计 划program: Apprentice Training Program，给senior employees发 salary bonus 如果他们volunteer to take an new em
2、ployees as their apprentice. 在这个项目中new employee can learn business patterns from the senior employee. 用这种方法， 可以减少培训成本，也不会 time-consuming。因此，我们公司也应该仿效该公司，采取同样的方法来培 训员工。 Gratuitous assumption: following the pattern sets of the senior employees can guarantee a better training result. No piece of inform
3、ation of its success is provided. Learning under instructions of seniors, new employees can only obtain part of the seniors skills rather than the whole system of required professional knowledge and skills. Actually, the system might bring about more detrimental rather than beneficial results. For e
4、xample, new ones might pick up the bad operational habits of seniors and some seniors might not impart all their skills to new employees worrying that their skills might be copied and even surpassed. Another vital flaw that significantly undermines the editorial is that the analogy between them is u
5、nsubstantiated and the author does not give evidence to show that the measure is applicable to the . in the toy factory workers just need to operate the assembly line and the skills needed are quite simple so that they can be learned from seniors. The professional skills required in the tire factory
6、, however, might be much more complex and cannot be fully obtained by following seniors patterns. For instance, they might need to change their operating methods according to different diameters of the tires, and also it is likely that the technology in the tire industry keeps innovating so that sen
7、iors skills might be obsolete for ew employees. Fails to consider other possible ways to achieve the desired result. Update facilities, improve productivity, Hot Cup Cafe在一个网站弄了个online feedback，customers可以submit comments。the website address is clearly printed on the each receipt, so it is not diffic
8、ult for customer to access the feedback page. 六个月 the hot cup cafe卖了300,000 cups of coffees，但是customer feedback page最有179个complaints和87个suggestions。So almost all the customers are satisfied with our current products and customer service department, 所以theres no need to evaluate and improve their proc
9、edure. The mere fact the feedback page is printed on every receipt does not serve as a guarantee that customers will access the page. First, normally only one person of a desk pays the bill, so it is entirely possible that though he or she can see the websites address and does not access the site be
10、cause of his or her satisfaction with the caf, some other customers of the desk who have complaints and suggestions are not aware of the website since they do not have the receipt. Besides, even if the guy who has the receipt want to do the feedback online, he has already thrown the receipt away whe
11、n he gets home so he cannot leave his comments though he does have something to say about the caf. Another vital flaw that renders this conclusion groundless is that the author fails to establish the causal relationship between customers no feedback with their satisfaction of the caf. Without furthe
12、r evidence, we cannot rule out the possibility that customers are too busy to fill out a long form or answer a complex question to evaluate the cafs products and service. A worse situation is that customers are too angry and discontent with the caf that they just leave the caf once and for all. Even
13、 though just a few customers have some dissatisfactions about the caf, the caf still should not neglect these suggestions and complaints. Some comments might be representative of customers attitude, such as the need for dimmer lights, gentler music, or more friendly service. If some simple measures
14、were taken to improve these situations, the caf might have a greater profit; if not, it might face a serious customer-lost problem. The following is part of a business plan created by the management of the Megamart grocery store. “Our total sales have increased this year by 20 percent since we added
15、 a pharmacy section to our grocery store. Clearly, the customers main concern is the convenience afforded by one-stop shopping. The surest way to increase our profits over the next couple of years, therefore, is to add a clothing department along with an automotive supplies and repair shop. We shoul
16、d also plan to continue adding new departments and services, such as a restaurant and a garden shop, in subsequent years. Being the only store in the area that offers such a range of services will give us a competitive advantage over other local stores.” Assumption that it is the pharmacy section that brings the increase of sales in the g
