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1、学 海 无 涯电话销售台词XXX先生、小姐、职称，您好！我这里是杭州国际会议中心洲际酒店，原素全日自助餐厅，我是XXX,请问您现在说话方便吗？(方便)您有听说过洲际酒店吗？我们酒店坐落于钱江新城解放东路2号，是钱江新城的新地标建筑，大金球，我们酒店今年12月28日正式对外营业，如果您感兴趣的话，我们欢迎您的到来，我们餐厅是位于酒店五楼，有自助餐和零点两种用餐方式，我们有80%的餐位可以直接面对钱塘江，所以在您享受美食的同时，可一览美景，自助午餐的价格是168，自助晚餐是258，（都需加多15%服务费）（会员）如果您之前是我们洲际的会员，有更多的优惠活动，（在开会）那过一会儿我再给您点电话，您先
2、忙。（第二天）（不方便）非常抱歉，打扰了，改天再联系您。（过两天给电话）（出差）您大约几天后.回杭州呢？到时候我联系您。（记下日期，倒时跟踪）（可以确定）如果您感兴趣的话我可以帮您先预定靠近钱塘江的位子。（不需要）对不起，打扰您了，再见请问您有听说过洲际酒店吗？洲际酒店是洲际集团众多品牌下最顶尖的酒店，例：高级于凯悦优膳会会员优惠？Telephone sales linesGood morning afternoon evening Mr.Ms:This is InterContinental Hotel Hangzhou International Conference Center. fr
3、esh Restaurant .XXX speaking. May I ask you convenient for you to speak now(Convenient)Do you know InterContinental Hotels, Our hotel is located in XXX, Is a new landmark building Qianjiang CBD,A Big golden ball, Our hotel is opening on 28 December this year. If you are interested, we welcome you. O
4、ur restaurant is located on the fifth floor. We have buffet and a la cart 2 kinds of meals. And 80% of the seats can be directly facing the Qiantang River. So while you enjoy the food, Enjoy the scenery also. The price is 168 lunch buffet, dinner buffet is 258, (plus15% sur-charge)(Member) If you a
5、member of our intercontinental before, More special offers.(Meeting) sorry, I will call you later.(next day)(Not Convenient) I am very sorry to disturb you, Another day to contact you(Business trip) May I know when you come back hangzhou? I will contact with you later (OK) If you are interested I can help you to book a table nearby the Qiantang River(no need) I am sorry to disturb you.Do you know InterContinental Hotel?InterContinental Hotel group have many brand, our InterContinental Hotel is the best one 2
