商务英语函电第四章课件

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1、CHAPTER IV,Samples and Charges,1. Understand the function of sending samples,2. Grasp useful expressions and key language points in samples and charges,3. be familiar with writing skills in requiring samples and charges,4. be able to write letters on samples and charges.,Objectives,Lesson 7- (A) Ask

2、ing for samples,HongKongLtd. Purchasing ShenzhenOffice: 5thFloor,BlockC,F3.8BuildingTianjing TiananCyberPark,JianshaDistrict Shenzhen,China t+86-987654321,(B) Reply to the Above,ItwillcostUSD200 but wewillrefundthe charge ifyouconfirmtheorder. Weareawaitingyourearlyreply. Bestregards, Alicia China O

3、riental Footwear Import 偿还 If the shoes do not wear well the shop will refund the money. 如果鞋不经穿,商店将退还你钱。 n. 退款;偿还金额She took the faulty radio back to the shop and demanded a refund. 她将有毛病的收音机拿回商店去要求退款。,(A)要求提供样品 艾丽西亚: 我们对你方的人字拖鞋很感兴趣。 请报数量10,000/50,000/100,000双拖鞋的价格。 可否提供2双拖鞋用于测试?如果可行,请由顺丰快递 寄上每款规格4码的

4、样品2双,邮费预付。 TRF081174 TRF081175 TRF081150 TRF081175 TRF081176 请确认具体内容。 商祺,Chinese version of the letter: (A),阿恩 真斯先生: 非常感谢贵公司的询价。 此附寄报价,如果汇率、原材料成本、出口退税或其他不可抗力事件不发生巨大变化,本报价30天有效。至于付款条件,我们接受电汇(30订金,余额见提单副本后支付)或即期信用证的付款方式。 先向贵方寄送测试样品是可行的。我将再次检查一下样品,因为自上周以来,我被告知样品短缺。但我们可为贵方提供相似的拖鞋,可供你评估质量。如果接受,请告知贵方的快邮账户

5、以便我方尽快发送样品。 费用200美元,但如果你方确认订单,我们将如数退还。 盼早复。 中国东方鞋业进出口公司 艾丽西亚,Chinese version of the letter: (B),A. From English into Chinese: proto sample 2. measurement sample 3. exchange rate 4. confirmation sample 5. material cost 6. freight prepaid B. From Chinese into English: 1复制样品 2. 提单副本 3供我方参考 4. 押金,I. Tra

6、nslate the following expressions,初样 尺寸样 汇率 确认样 材料费 运费预付,duplicate sample copy B/L for our reference deposit,1.Our quotation _ 30 tons of Shandong groundnuts is valid _ 10 days. 2.You can rest assured that the sample will prove _ your entire satisfaction. 3.Wewouldliketoreceivetwopairs_Size45 bySFExp

7、ress_collectbasis. 4.I am completely satisfied _your sample. 5.Kindly send us samples _ airmail. 6.Wed like to place a trial order _ you _ 2,000pcs cotton pillow cases,. 7.Our clients are interested _ your sample. 8.Most products at the fair are _ no interest _ us.,II. Fill in the blanks with approp

8、riate propositions,for,for/in,to,in,on,with,by,with,for,in,of,to,2.我公司有意从贵公司进口银制品,请寄样品价格单。,We would like to import silver wares from you. Please send the samples and price list to us.,III. Put the following into English:,1.确认样有效期为2年。,Confirmation sample is valid within 2 years.,5.随函附寄我们的样本书,请确认。,3.已

9、收到你方的样品,非常感谢。,4.一旦收到你们的订单,我们会把费用退还给你们。,We have received your samples with many thanks.,Wewillrefundthe charge ifyouconfirmtheorder.,Please confirm receipt of the sample book enclosed in our letter.,Lesson 8 Refusing to pay sample charges,Lesson 8 Refusing to pay sample charges,Lesson 8 (B) A Reply t

10、o the above,For the point of charges, I really hope you can do me the favor. Basically, we are so pleased to be of this service for our customers,however, we have to send out lots of samples at customers requirements every day. Frankly speaking, it will be no doubt a heavy burden for us to process e

11、very case on the basis of free charge. We are forced to ask you to share the cost with us. We understand yours is a big company, you have your own rules for samples. And I know the sample charge is small money. But we are a factory; it is not small amount of money for us if we offer free samples and

12、 postage charges to all customers. We believe it is fair for every customer to buy samples. And we got the support from other customers too. Please kindly help us on this point. We promise to give you a better price in return.,Jense, we definitely hope we can do more for customers and always do the

13、best. When we start the cooperation and work better and better, we believe that well offer you more and more. But now we hope you do your part to pay the charges for sample. Could we get your understanding and support? Looking forward to hearing form you soon. Best regards, Alicia,(A)客户拒绝付样品费 艾丽西亚:

14、很抱歉,根据公司规定,我们无法支付样品费用。 请注意,我们不是靠样品获得利润,而仅仅是用于测试目的,测试后才能开展工作。 不管怎样,我会支付TNT快递公司运输费用。我们的快递号码是123456。 请寄到此地址: . System S.L Poligono Inudstrial de Cabanillas,Chinese version of the letter:(A),(B)答复ArneJense先生: 首先感谢贵方支持。 关于样品费,我希望双方能找到一种好方式推进业务。我和公司很荣幸与您及贵公司合作,我们确信我们能很快有初次订单。 关于收费,还望贵方包涵。一般说来,我们很乐意为客户效劳。不

15、过,应客户的需求,我们每天要发送大量的样品。坦率地说,每次都无偿提供样品,毫无疑问对于我们是一个沉重的负担。我们不得不要求客户与我们共享费用。我们了解贵司是一家大公司,有自己制定的样品规则。我知道样品费不多。但我们是一家工厂,如果向所有客户提供免费样品和邮资则是一大笔费用。我们认为每个客户都应该购买样品才是公平的,我们也得到了许多其他客户的支持,请在这一点上帮助我们。我们承诺给你一个更好的价格回报。 杰斯,我们当然希望为客户做得更多,并始终做到最好。当我们开始合作,越做越好时,我们相信会为贵司提供越来越多。但是,现在我们希望贵方承担自己的一部分支付样品费,能得到您的理解和支持吗? 望尽快收到回

16、音。 致意/艾丽西亚,Chinese version of the letter: (B),pany policy 公司规定 2. note v. 注意 Please make 4 different models, each model 2 pcs samples. Please note the Ref No. is 3011 / 3012 / 3013 / 3014 accordingly. 请做四个型号,每种两个样品。请注意相应参考文号是3011 / 3012 / 3013 / 3014 3. TNT快递, 世界上有4大著名快递公司,分别是 DHL,TNT,FEX,UPS. TNT Express TNT集团是全球领先的快递和邮政服务,总部设在阿姆斯特丹。 DHL 敦豪速递/总

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