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1、How to Achieve Excellence in Project Management 如何做到优秀的项目管理,It Takes More Than Just Training! 只有培训是不够的,by Dr. Wong Ming Choon, VP China THE LEWIS INSTITUTE, INC. PROJECT MANAGEMENT SYSTEMS, 2002 by The Lewis Institute, Inc. All rights reserved.,Revision 0, February 2002,The Leadership Challenge:, Th
2、ere is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than the creation of a new system. For the initiators have the enmity of all who would profit by the preservation of the old institutions and merely lukewarm defenders in those who would gain by the new one
3、. Nicolo Machiavelli, Prince,1537,The Predictions Tom Peters, 2000,90% of white collar jobs will be gone within 10 15 years Assumption: smart systems (software robots) will replace and accurately outperform white collar workers (in my opinion it mainly refers to some repetitive low level tasks) In 1
4、970 it took 540 man-days to unload a ship. After containerisation it dropped to 8 (a 98.5% reduction!),The process of managing organizations has been impacted by three revolutionary changes,The future job scene,Hottest jobs: Tissue Engineers Gene Programmers Pharmers Frankenfood Monitors Data Miners
5、 Hot-line Handymen Virtual Reality Actors Narrowcasters Turing Testers Knowledge Engineers,Jobs that will disappear: Brokers, car dealers, insurance & RE agents Teachers Printers Stenographers CEOs Orthodontists Prison Guards Truckers House Keepers Fathers (& mothers?),Source : Time, 26-Jun, 00,Tom
6、Peters 5 Drivers for change:,The competitive pressure by new e-enterprises Automation of white collar job Global Outsourcing B2B will link/integrate supply chains: Fast procurement globally Fast pace of innovation: It took 37 years for radio to get to 50 million homes. The Web 4 years!,Gradual rando
7、m change & improvement (unsystematic & slow) Rapid (market imposed) change (socially too painful & economically disruptive) Project/programme management of change (providing an ideal framework for orderly step changes),3 Approaches to Change Management:,Change Management,Change management applies at
8、 different levels: organisation, government department, industry & community Leadership, reward system, regulations & education are critical drivers for initiating & driving beneficial change Managing change by projects involves multiple projects coordinated centrally within a framework,Better contr
9、ol Better customer relations Shorter development times Lower costs Higher quality and reliability Higher profit margins Sharper orientation toward results Better interdepartmental coordination Higher worker morale,Why Have Enterprises Projectized?,What Is Project Management ?,Concept,Development,Clo
10、se-out,Implementation,Scope,Time,Human Resources,Procure- ment,Quality,Cost,Risk,Commun- ications,Knowledge Areas,Project Life Cycle Phases,Project Success,Project Integration Management,Framework For Project Integration Management,PLANNING,ORGANIZING,DIRECTING,CONTROLLING,Systems and Procedures,For
11、mat Organization,People and Production,Budgets and Resources,Objectives Policies Program,Structure Staffing Coordinating,Motivating Leading Supervising,Cost Quality Quantity,BASIC MANAGEMENT FUNCTIONS,MISSION/OBJECTIVES,SITUATION ASSESSMENT,CORPORATE STRATEGY,STRATEGIC PLANNING,Business Unit Analysi
12、s,Identify and Evaluate Strategic Alternatives,Develop Strategic Plan and Implementation,Market Targeting,Objectives,Positioning,Monitor Performance,PLANNING,ORGANIZING,DIRECTING,CONTROLLING,Project Charter,Milestones,Activities,Close out,TRADITIONAL MANAGEMENT,PROJECT MANAGMENT,+,+,=,PROFITABLE BUS
13、INESS,PLANNING,Project Management As an Enabler,A Core Competence,Tom Peters has observed that more than 50% of what gets done in organizations is project work. (See his book, Liberation Management, for more on this.) Clearly, project management should be a core competence, just like accounting, man
14、ufacturing, or marketing.,Project Failures,Studies have shown for many years that project failures remain highas many as 85 percent have problems. An estimated $128 billion is wasted in software projects each year. Approximately 30 percent of every dollar spent on projects is rework!,Major Reasons f
15、or Project Failure,Failing to define the problem to be solved Lack of planning Not understanding customer requirements,Ballpark estimates become targets Estimates are wishful thinking instead of data-based,Number One Cause,Failure to properly define the problem to be solved by the project, because.
16、We assume that “we all know what the problem is.”,Project Definition,Every project is conducted to solve some problem or achieve some desired result. Tying these down is called defining the job. This yields a problem statement, mission, and vision for the job.,Mission Versus Vision,Vision is what the final result will look like! It defines done. The mission of a project
