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Author: Jeff Meltin,Contributors: Susan Lonergan, Peter Fisher,bc,Client Skills,March 1998,Copyright 1998 Bain it is driven by different incentives Having the right answer is only the first step; the client process is critical to consensus building and implementation It is important to understand client perspectives to effect change and add value Maintain the appropriate personal/business relationship Take copious notes and respond to questions from organized back-up When in doubt, ask your manager how to handle client situations,Key Takeaways,32,CU79802T8W01-.ppt,
