{企业通用培训}家乐福新版讲义介绍

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1、新版培训材料介绍 Introduction to the new training material,1,hygiene training material divided into several specific topic for each critical point in hygiene controlled with checking form Point by point, train employees to the main point to improve in hygiene 卫生培训材料 针对每个要点分为几个主题 运用检查表格来控制 一点一点逐一培训员工以提高卫生水平,

2、Principle 原则:,2,Target 目标,Improve hygiene step by step in the store Help hygiene pilot and manager to train employees with a new way of training and strong schedule 逐步提高店内卫生 协助卫生员及课长用新方法培训员工,3,Principle 原则:,培训员工一个主题 整个星期检查这一点,Small training (one hour) 14 topics divided into 3 training sessions,new c

3、oncept based on one training-one topic,新概念:一次一个主题,train the staff for one topic control the point during the whole week and focus on this point,Once a week, hygiene pilot will,每周,领航员将:,短小培训 (1小时) 14个主题分为3个阶段,4,Principle 原则:,One training : one topic 一次培训:一个主题,Training material divided into 14 topics

4、divided into 3 training session: First session : 4 topics Second session : 4 topics Third session : 6 topics 培训材料分为14个主题,3个阶段 第一阶段:4个主题 第二阶段:4个主题 第三阶段:6个主题,One training : one checking form 一项培训:一份检查表,5,01. 手的卫生 Hands cleaning 02. 工作台的清洁 Tables cleaning 03.个人卫生与工作 Body hygiene and uniform 04. 清洁程序 cl

5、eaning procedures,Session 1 第一阶段,train the staff for one topic 培训员工一个主题,6,05. 冷藏链Cold chain 06. 仓库存储与交叉污染Storage and cross contamination 07.回转与标签rotation and labeling 08. 工作方法Working methods,Session 2 第二阶段,train the staff for one topic 培训员工一个主题,7,train the staff for one topic 培训员工一个主题,8,train the hy

6、giene pilot for the next entire session (4 to 6 topics) Train to training the hygiene pilot train the fresh division manager. 培训卫生员下一个阶段(4至6个主题) 培训生鲜处长,Principle 原则:,3 times ( 3 sessions ), regional auditors ( support by national team ) will 3次(3个阶段),区卫生审查员(总部支持)将,9,Department manager课长 + Employees员

7、工,Train培训,Supervise监督,Head office总部 + Regional auditor 区审查员,Hygiene pilot卫生员,Store manage 店长,Train 培训,Check good practices 检查好的实践,10,Hygiene pilot 卫生领航员,每个阶段培训结束后 : 一个星期准备培训及时间表 一天两次,他将安排时间在店内培训员工(早上一小时,下午一小时) 每周,收集员工的反馈信息,After each session training : 1 week to prepare the training and the schedule

8、. Twice a day, he will arrange the schedule to train every employees in the store (one hour the morning and one hour the afternoon). Each week, feed back of the staff weekly training,Division Manager help the hygiene pilot to organize the training and manage it 处长帮助卫生组织培训并管理,11,Employees and departm

9、ent manager 员工,After each topic : Employee will focus on this point during the whole week. He will be able to answer to Hygiene pilot questions : checking form (1 topic-1 auto control,每个主题培训后:员工要在整个星期着重于该点 他可以回答卫生员的问题:检查表(1个主题-1张自控表),After the whole training : hygiene certificate,所有培训结束:颁发证书,12,Auto

10、-control : session 1 自控:第一阶段,Tables training 台面培训,During the whole week, hygiene Pilot will check if staff knows how to wash tables (practical and theoretical), when to wash hands ( staff answers and HP fill in the form) 在这个星期内卫生员要检查员工是否了解 如何清洁台面(理论与实践) 何时清洁台面(员工回答卫生员填入表格),During the whole week, hyg

11、iene Pilot will check if staff knows how to wash hands (practical and theoretical), when to wash hands (staff answers and HP fill in the form) 在这个星期内卫生员要检查员工是否了解 如何洗手(理论与实践) 何时洗手(员工回答卫生员填入表格),Hands training 手的培训,Body hygiene training个人卫生培训,During the whole week, hygiene Pilot will check if staff kno

12、ws rules for a good personal hygiene check staff personnel hygiene and fill in the form : Uniform, cleanliness 在这个星期内卫生员要检查 员工是否了解良好个人卫生的准则 员工个人卫生并记录在册(制服,清洁.,Cleaning training 清洁培训,During the whole week, hygiene Pilot will check if staff knows how to wash tables, floor, tools. (practical and theore

13、tical), which product, which frequency. 在这个星期内卫生员要检查员工是否了解 如何清洁台面,地面,工具(理论与实践),使用何种产品,周期如何,13,Auto-control : session 2自控:第二阶段,Cold chain training冷链培训,Hygiene pilot will have to distribute auto control form to one employee (one by one) : employee will have to check in his department the questions on

14、the checklist : cold room, showcases 卫生员将自控表分发给每个员工:员工去检查他所在部门检查表上的问题:冷库,冷风柜.,Storage training 存储培训,Rotation, label training 回转,标签培训,Working methods training 工作方法培训,Hygiene pilot will have to distribute auto control form to one employee (one by one) : employee will have to check in his department th

15、e questions on the checklist : well storage, cleanliness 卫生员将自控表分发给每个员工:员工去检查他所在部门检查表上的问题:良好储存,整洁.,Hygiene pilot will have to distribute auto control form to one employee (one by one) : employee will have to check in his department the questions on the checklist : color stick, good labeling 卫生员将自控表分

16、发给每个员工:员工去检查他所在部门检查表上的问题:色带,正确的标签.,Same kind of auto control but summary of these 3 points. 这三点的综合自控表,14,Auto-control : session 3自控:第三阶段,Hygiene pilot will ask employees some questions to be sure that they well understand the principle of audit 卫生员询问员工一些问题以确保他们很好地理解审查原则,Perishable 冷冻冷藏,RY 收货区,Hygiene pilot will have to distribute auto control form to one employee (one by one) : employee will have to check i

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