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1、Managing Teams,1.What challenges would there be to creating an effective team in an organization that was growing by acquiring other companies? How could managers deal with these challenges?,Management,Management,dissatisfaction,faction,Difficulties; failure in cooperation; competitor to partner,Uns
2、atisfied with acquisition: current salary, position, etc.,Gang, information asymmetry,noncooperation,Staff,*,Brain Drain,Lack of Motivation,Role Ambiguity,Irrational Salary,Distrust,others,psychological problems,Solution,Oracle: On taking over People Soft, the company got down to eliminate role ambi
3、guity of staff. HP: use evaluation tools to know staff problems that caused by integration, and then work out plans for potential risk Vignette: Dont retain those who have ulterior motives.- Former CEO Tom Hogan,2. Common Goal,Informix: a decrease of cost to revenue ratio from 13% to 5% within 4 yea
4、rs,Solution,20% Without motivation,80% With motivation,Potential,- Professor James Heskett, Harvard Business School,Merit Pay,Autonomy,Involvement,Promotion,Solution,Promote positivism HP: The work after the merger(HP took over Mercury Interactive) is more complicated, but also more interesting.-Rie
5、sman, VP of global software 3M: Before the merger, we had to save every penny, but now we have massive funds to upgrade equipment.-Bled. Mas, now a Mechanical Engineer(former company-Bond Corporation),2. Why do you think teamwork is crucial to Bancolombias effortsto forge a single identity?,December
6、 31, 2010, the Banks consolidated branch network consisted of 921 offices. The number of employees was 25,672.,2003,2007,2013,CONAVI(Savings and Loan Corporation) Corfinsura (Finance Corporation),Banagrcola( biggest company in El Salvador),HSBC in Panama,Merger and Acquisition,The effects of mergers
7、 and acquisitions on employees,Increasing sense of vagueness Decrease of trust Improvement of self-protection awareness Deterioration of communication Wait-and-seeattitude Efficiency droop Struggle for power Staff turnover,Everyone from the bank president to assistants use identical leather and stee
8、l ergonomic chairs. The chairs, the open-space offices, and a contemporary design reflect the companys organizational culture that recognizes individual contributions but heavily emphasizes teamwork.,The company spends several million yuan creating a comfortable working environment for its employees
9、 and emphasizes communication between staff and leaders. In Honda china, all the administrativepersonnel, from CEO to general staff, all share the same canteen and menu. All the people dont have their individual offices. Even CEO office was a meeting room before. A luncheon is held every month for s
10、trengthening the communication between staff and CEO. And staff can provide suggestions for CEO.,Virtual Teamwork Communication,Conference call,Email,Video Conference,3.How do identical office chairs and an open-space office contribute to the emphasis on teamwork? How important is the physical workp
11、lace environment to the development of a teamwork atmosphere?,Identical office chairs means: all the members of the team are treated equal; no one has special privileges the contribution from every member is equally welcomed and valued the performance of a member is assessed only by his contribution
12、 to the team, despite his/her position,Open-space office indicates: the members are bound together, not separated nobodys effort would be neglected the team is free for discussion every members advice is valued,To illustrate the importance of physical environment to the development of a teamwork atm
13、osphere example: the Wechat group of the Tencent,The office,The Wechat pillow,The open-space meeting room,Comments,This layout of office shortens the distance among team members and it helps them to become more intimate both physically and psychologically. They feel comfortably at work. Once the tea
14、m members are more emotional engaged in the team, it is much easier for the members to forge an identity with the team, thus greatly improving work efficiency.,As this story illustrated, sometimes teams have to move quickly. How do you get a team up and running quickly? In a crisis situation such as
15、 this, what role does a team leader need to play? Explain.,When: 2010 Where: Port-Au-Prince (the capital of Haiti) What: A devastating earthquake Result: Port-Au-Prince international airport was a chaotic free-for-all, therefore a small team of US. Air Force special-operations troops was sent to hel
16、p resume traffic order in the airport.,Briefing on the case application 2,How to get a team up and running quickly to cope with crisis? Experienced and capable team members A clear goal A sound communication system,In time of crisis,BRC(British Red Cross) in Haiti,A small group of four people from the BRC was able to deliver 2.5million liter water to the victims within 20 days.,Set an excellent example for other team members Fully trust yo
