{品质管理质量认证}摩托罗拉公司供应商质量体系评审标准.

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1、+Supplier Quality System Assessment供应商质量体系评审Section 1: Quality Management System质量管理体系1. Quality Function & Responsibilities质量管理架构和职能2. Internal Audits内审Section 2: Management Responsibility管理职责3. Quality Data & Communication质量数据和信息交流Section 3: Resource Management资源管理4. Training (Problem Solving/ Sta

2、tistical)培训(问题解决工具/统计分析)Section 4: Product Realization Planning产品实现策划5. New Product Introduction新产品导入6. Supplier Certification Program供应商认证7. Capability / Qualification of New Products新产品能力评估8. Product & Process Review产品和过程确认9. Capacity Planning产能分析Section 5: Production Process制造过程10. Process Charac

3、terizations & Quality Checks制程特性和质量检测11. Process Change Notification变更通知过程12. Purchased Material Quality采购材料质量13. Final Inspection最终检查14. Work Instructions作业指导15. Receipt, Handling, Storage & Packaging收货,操作,储藏和包装16. Housekeeping & POPI库房管理Section 6: Measurement, Analysis, and Improvement测量,分析和改进17.

4、Measurement System Analysis测量系统分析18. Statistical Methods / Data on Box X Dimensions统计思路/关键尺寸控制19. Out of Control Actions失控管理20. Control & Disposition of Non-conforming Material不合格品的控制和处理21. Supplier Corrective and Preventative Action纠正和预防22. Customer and Field Performance Data客户投诉23. Problem Solving

5、 Techniques问题解决工具24. Calibration & Preventive Maintenance System量具校准和维护25. Continuous Improvement持续改进Use the ED12695 Quality System Assessment Scoring Form to document the results of the audit and any required actions. 使用ED12695质量评估系统能够从文件中确定评分的准则Rating:SCORE 1: Unacceptable - This element is not in

6、cluded in the organizations quality management system.(不合格的-这个要素不包括在该组织的质量管理系统)SCORE 2: Unacceptable - Both planning and execution for this element require substantial improvement.(不合格的-对这个要素计划与执行两个都必需要有实质上的改进)SCORE 3: Marginally Acceptable - This element is included in the suppliers quality managem

7、ent system and planning is adequate. However, execution requires improvement.(基本合格的-这个要素包括供货商的质量管理系统和适当的计划。当然,执行还需要改进)SCORE 4: Acceptable - This element is included in the suppliers quality management system and is generally well-executed. (合格的-这个要素包括一般执行供货商的质量管理系统)SCORE 5: Excellent - This element

8、is included in the suppliers Quality Process. Planning and execution are extremely thorough. (优秀的-这个要素包括供货商的质量加工。计划和执行都十分的彻底)Definitions, Terms, and Acronyms:Customer客户Refers to customer(s) of the organization being audited. (Motorola or other customers) 引用客户审核的组织。(摩托罗拉公司或其他顾客)Organization组织Refers t

9、o the company that is being audited.(引用公司的审核)Supplier供货商Refers to supplier(s) of the organization being audited.(供货商是引用被审计的组织)5S标准化5S is the Japanese concept for House Keeping. (Sort, Straighten, Shine, Standardize, Sustain) 5S是日本内务整顿的观念。(整理,整顿,清洁,规范,维持)A/I自动接入Automated insertion自动接入Box X parameter标

10、记 x 的参数Critical characteristics. (关键的特征)DMAIC定义、测量、分析、改善和控制A six sigma problem solving process utilizing the steps: Define, Measure, Analyze, Improve, and Control.(六标准差问题解决过程中基本利用的步骤:定义、测量、分析、改善和控制)DOE实验设计Design of Experiments(实验设计)Drill Deep Drill Wide深入分析方法A method used along with 8D to identify r

11、oot cause and implement permanent corrective actions across similar areas and/or processes.(一种方法是随着8D一同识别根本的原因在相似的区域和/或过程中永久的实施并纠正的措施)ECN设计变更Engineering Change Notice(工程变动通知)ESD静电防护Electro static Discharge静电防护FMEAFailure Mode and Effects Analysis(故障模式和效果分析)GR&RGauge Repeatability and Reproducibility

12、(测量的重复性和再现性)MSAMeasurement Systems Analysis(测量系统分析)PCNProcess Change Notice工艺过程变更PPAPProduction Part Approval Process(生产零件批准加工)PSOProcess Sign-Off(加工验收)SPCStatistical Process Control(统计过程控制)SMTSurface mount technology表面贴片工艺A/I自动接入Automated insertion自动接入SECTION 1: QUALITY MANAGEMENT SYSTEM(质量管理体系)1.

13、Quality Function & Responsibilities (质量管理架构和职能)Is there a Quality function or organization which provides customer advocate guidance to the total organization, and is this position fully supported by management? Is the organizations quality management system properly documented, maintained and imple

14、mented? (是否有一个质量管理架构或机构提供客户主张引导到整个组织,和经由管理这个状态是否十分符合现状?是否机构的质量管理体系拥有适当的证明,保持和执行?)SCORE 1: Organization has not achieved any quality certification. (组织没有任何质量认证)SCORE 2: Organization has obtained ISO9000 certification. (组织取得ISO9000质量管理体系认证) Continuous improvement activities have not been initiated. .(

15、 持续改进活动未曾启动) SCORE 3: Organization has obtained ISO9000 certification and other nationally recognized quality certifications. .( 组织取得ISO9000质量管理体系认证和其他国家承认质量认证。) Organization is implementing some continuous improvement activities. 组织实施一些持续改进活动) The role of the Quality function is clearly defined and well supported. : ( 质量管理架构方面的定位必须是有明确定义和有事实依据的。) SCORE 4: In addition to ISO 9000, the organization has or has plans to pursue a higher level quality certification or award (such as TL9000, Malcolm Baldridge National Quality Award,

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