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1、Management Information Systems, 12e (Laudon)Chapter 1 Information Systems in Global Business Today1) Internet advertising is growing at approximately 10 percent a year.Answer: TRUEDiff: 3Page Ref: 6AACSB: Reflective ThinkingCASE: ContentObjective: 1.12) Developing a new product, fulfilling an order,
2、 and hiring a new employee are examples of business processes.Answer: TRUEDiff: 1Page Ref: 11AACSB: Reflective ThinkingCASE: ContentObjective: 1.33) A fully digital firm produces only digital goods or services.Answer: FALSEDiff: 2Page Ref: 11AACSB: Reflective ThinkingCASE: ContentObjective: 1.14) A
3、business model describes how a company produces, delivers, and sells a product or service to create wealth.Answer: TRUEDiff: 1Page Ref: 13AACSB: Reflective ThinkingCASE: ContentObjective: 1.35) Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its
4、business objectives, whereas information systems consist of all the software and business processes needed.Answer: FALSEDiff: 2Page Ref: 15AACSB: Use of ITCASE: ContentObjective: 1.36) Computers are only part of an information system.Answer: TRUEDiff: 1Page Ref: 17AACSB: Use of ITCASE: ContentObject
5、ive: 1.37) Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach.Answer: FALSEDiff: 1Page Ref: 17AACSB: Use of ITCASE: ContentObjective: 1.38) The dimensions of information systems are management, organizatio
6、ns, and information technology.Answer: TRUEDiff: 2Page Ref: 18AACSB: Reflective ThinkingCASE: ContentObjective: 1.39) Knowledge workers assist with paperwork at all levels of the firm.Answer: FALSEDiff: 1Page Ref: 18AACSB: Reflective ThinkingCASE: ContentObjective: 1.210) There are four major busine
7、ss functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology.Answer: FALSEDiff: 1Page Ref: 18-19AACSB: Reflective ThinkingCASE: ContentObjective: 1.211) In order to understand how a specific business firm uses information systems, you need to kn
8、ow something about the hierarchy and culture of the company.Answer: TRUEDiff: 2Page Ref: 19-20AACSB: Analytic SkillsCASE: AnalysisObjective: 1.312) Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization.Answer: FALSEDiff: 2Page Ref:
9、19AACSB: Reflective ThinkingCASE: ContentObjective: 1.313) A substantial part of management responsibility is creative work driven by new knowledge and information.Answer: TRUEDiff: 1Page Ref: 20AACSB: Reflective ThinkingCASE: ContentObjective: 1.214) Intranets allow firms to work easily with third-
10、party suppliers and vendors.Answer: FALSEDiff: 2Page Ref: 21AACSB: Use of ITCASE: ContentObjective: 1.215) An IT infrastructure provides the platform on which the firm can build its information systems.Answer: TRUEDiff: 1Page Ref: 21AACSB: Use of ITCASE: ContentObjective: 1.316) UPSs use of Web-base
11、d tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.Answer: TRUEDiff: 3Page Ref: 13, 22AACSB: Analytic SkillsCASE: AnalysisObjective: 1.217) Studies have consistently
12、 shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less.Answer: FALSEDiff: 2Page Ref: 26AACSB: Use of ITCASE: ContentObjective: 1.418) Government and private sector standards are examples of complementary social assets required to o
13、ptimize returns from IT investments.Answer: TRUEDiff: 2Page Ref: 27AACSB: Reflective ThinkingCASE: ContentObjective: 1.419) A firm that invests in efficient business processes is making an investment in organizational complementary assets.Answer: TRUEDiff: 2Page Ref: 27AACSB: Reflective ThinkingCASE
14、: ContentObjective: 1.420) The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.Answer: TRUEDiff: 2Page Ref: 29AACSB: Reflective ThinkingCASE: ContentObjective: 1.321) The six important business
15、objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; andA) improved flexibility.B) improved decision making.C) improved business practices.D) improved efficiency.Answer: BDiff: 1Page Ref: 12AACSB: Use of ITCASE: ContentObjective: 1.222) Dell Computers use of informa
