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1、.,Making a Phone Call,.,Telephones 电话用语,打电话 (Make a call) 接电话 (Answer the phone) 打错电话 (Dial a wrong number) 挂电话 (Hand up a call),.,Words and phrases,Telephone telifun （打）电话 Hold on huld 等一等 Put through ru: 接通电话 Call back 回电话 Answering machine 录音电话 Entertain enttein 招待,.,Words and phrases appointment
2、 约会会晤 message 口信 available 有空 reservebook 预约 cancellation取消 confirmation 确认 day off 休假 my time 当地时间 inquiry 询盘 your time 对方国家时间 convenient 方便的 contact 联络,4,.,Words and phrases,reconfirm 再确认 schedule 时间表 tight时间紧 inconvenient 不方便的 cancel取消 round trip 来回旅程 departure date出发日期 check out 退房 check in 入住 c
3、ustoms regulation海关条例 arrival date 到达日期 a single room 单人房 a double-bedded room 双人房,.,一:生活应用篇,.,Useful sentences,接通电话后的问候 Hello 你好，相当于汉语中的“喂” 自我介绍 This is lili speaking. 我是李丽 This is lili from Great Wall Motor Company,.,注意：,1. Hello等于是中文的 “喂”，随时随地可用。 2. 打电话先行自我介绍是一种礼貌。电话中最常用 This is的形态而不是 Here is或I a
4、m,这是打电话需要注意的。 3. May I speak to 也可以换成是 Can I speak to 请听电话。,.,找人 Can I speak to/with lili? 我想找李丽 询问对方 Who is that speaking? Who is calling? 不在 She is not in (out). 她不在 She is on a business trip. 她正在出差 Can I take a message? 可以留言吗,.,稍等 Could you hold on, please? 能稍等一会吗？ Will you hold the line, please?
5、 Wait a moment, please. 请稍等 He is on another line now 他在接另一个电话 让你久等了 Im sorry to keep you waiting.,.,抱歉这么晚打来的说法：,1. Im sorry to call you so late. 对不起这么晚打电话来。 2. I hope I didnt catch you at a bad time. 抱歉这种时候找你。 （含有希望没有打扰到你的意思） 3. I hope I didnt wake you up so early. 我希望这么早没有吵到你。 4. Im sorry to call
6、you so early. 对不起这么早打电话来。 5. Im sorry to bother you at this hour. 很抱歉在这时打扰你。,.,急事 Its urgent. Could I have her mobilephone number? Im sorry to call you so late/early. I need to get in contact with him right now.,.,听不清/懂 Could you slow down, please?慢一点 I beg your pardon?/ Pardon? 再说一遍 Would you say t
7、hat again? I dont hear you very well.,.,发生上面的情况，你可以请对方在重复一遍，你可以说： 1. Pardon?请再说一遍好吗？ 2. Excuse me? 请再说一遍？ 上列两句都是对不起之意，但用在会话上，如果后面没有接说明，并且语尾上扬，就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。 3. I beg you pardon? 能请你再说一遍吗？ （此句有请求对方原谅及再说一次的意思） 4. Could you repeat that, please? 能请你再说一遍吗？ 5. Would you say that again? 你能再
8、说一遍,.,请对方说慢点的说法：,1. Would you speak more slowly? 你能再说慢一点吗？ 2. Could you speak up a little? 你能在大声一点吗？ （speak up 大声说=speak out） 3. Would you speak more clearly? 你能再说清楚一点吗？ 4. Would you explain more for me? 可以为我解释一遍吗？ 5. Please speak a little louder. 请讲大声一点。 6. Would you slow down, please?清说慢一点好,.,打错电话
9、 Theres no one named Anna here 这儿没有叫安娜的 Are you sure you have the right name？ 你肯定没弄错姓名吗？ You must have the wrong number 你一定是弄错号码了 Im sorry，theres nobody by this name 对不起，没有这个人,.,道谢,接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一。 1. Thank you for the present. Its just what I wanted. 谢谢你的礼物，这正是我想要的。 2. I dont know how to
10、 thank you for such a beautiful flower. 真不知道要如何谢谢你，这么漂亮的花。 3. I received your gift. Thank you for the lovely bracelet breslt. 我收到你的礼物了。谢谢你可爱的手镯。,.,当在回答他人的致谢时，可以说下面的句子，都有 别客气 的意思： 1. Youre welcome.别客气。 2. Not at all.这没什么。 3. Its my pleasure.这是我的荣幸。 4. Dont mention it.别放在心上。 5. Thats all right.这没什么。 6
11、.No trouble at all.一点也不麻烦。 7.Im glad you enjoyed it. 真高兴你觉得满意。,.,Conversation 1,你好，我想找苏珊。 不好意思，她现在不在，可以留言吗？ 不用了，我过会再打过来，谢谢。 不客气。,.,Conversation 1,Hello, Id like to speak to Susan. Im sorry, shes not in at the moment. Can I take a message? No , Ill call back later. Thank you. Youre welcome.,.,Convers
12、ation 2,你好，请找李丽? 请问你是哪位? 我是李雷。 请稍等。 李丽，有你的电话。 好的，谢谢。你好，这是李丽。,.,Conversation 2,Can I speak to lili? Whos calling, please? This is lilei. Hold on a second, please. Lili，you are wanted on the phone Ok, thank you. Hello, lili speaking.,.,.,Break Off,.,二:工作活用篇,.,帮忙转分机,1. May I have extension two-one-one?
13、 2. Can I have extension two-one-one, please? 3. May I speak to david, extension tow-one-one? 4. Extension two-one-one, please. 5. Please connect me with extension two-one-one. 6. Could you put me through to the personnel department, please? 通常句子都是越长越礼貌，太简短会让人有鲁莽的感觉。,.,要找的人不在,可以留言吗？ 1. May/Can I lea
14、ve a message? 2. Is it possible to leave a message?,.,请他回电给我,1. Would you please ask him to call me today? 能不能请他今天回电话给我？ 2. Could you tell him to call me as soon as possible? 能不能请他尽快回电话给我？ 3. Could you just tell him David called? 能不能告诉他大卫来过电话？ 4. Could you ask him to call me back? 能不能请他回电？ 5. Please
15、 tell him to call Carol at 2233-4455.请他拨打2233-4455给卡洛回电话。,.,请问他何时回来,1. When will he be back? 他何时回来？ 2. When do you expect him back? 你觉得他何时会回来？ 3. Is he coming back soon? 他会马上回来吗？ 4. Do you know what time she will be back? 你知道他几点回来？,.,我会再来电,1. Ill try again later.我会过一会儿再打来。 2. Ill call again in one h
16、our later.我一个小时后再打来。 3. Ill call back later.我稍候再打过来。 4. Please tell him I called and Ill call him again tomorrow.请告诉他我来过电话，并且我明天会再打给他。,.,要如何联络他,1. How can I get in touch with him? 我怎样才能和他联系？ 2. Could you tell me where I can reach him? 可以告诉我怎样才能找到他吗？ 3. Whats the easiest way to contact him? 什么方法可以最快找到他？ 4. Could I call his mobile p
