《《精编》书名网路咖消费者行为之研究-大台北地区(doc 6）》由会员分享，可在线阅读，更多相关《《精编》书名网路咖消费者行为之研究-大台北地区(doc 6）（6页珍藏版）》请在金锄头文库上搜索。
1、A STUDY ON THE CONSUMER BEHAVIOR OF INTERNET WITH TAIPEI AS AN EXAMPLE書名：網路咖消費者行為之研究以大台北地區為例作者：Chun-te Chiang(江俊德)大綱：More and more people use the Internet to get more information since it was introduced into Taiwan. In the future, people will acquire most information from the Internet. Consequently,
2、 the Internet Caf will become a new type of service by combining the Internet traditional coffee shops.As a result of the popularity of the Internet and the Internet Caf at the present time, Taiwan is really a new and developing market full of commercial chances to the Internet Caf executives. We be
3、lieve that it is in the future that there will be more and more Internet businesses such as Internet Beer House, Internet Pubs, and so on. At that time, each Internet Caf executives has to draw up a long-term plan to win the competing Internet market. Therefore, it is hoped that the findings of this
4、 study will provide Internet Caf executives a proper guidance and serve as their marketing strategies. Those findings are as follows.1. Most Internet Caf consumers ages range from 15 to 30 years old. They are mostly single. They are chiefly students. And their education levels are mainly above the s
5、enior high school.2. Most consumers often go to the fixed Internet Caf to consume and they often go to Internet Caf alone or in two. The Consuming is often afternoon or evening and the consuming demand varies widely between the peak hour and non-peak hour. Besides, consumers think the price attribut
6、e to be very important but are dissatisfied with it.3. When consumers go to Internet Caf, They often have two primary motives. One is killing leisure time and relaxation, and the other is using Internet Caf computer peripheral equipment and service to handle business.4. Consumers lay emphasis upon t
7、he consuming price, the computer, Internet, and peripheral facilities, and the convenient transportation, but they dissatisfied with these evaluative criteria.5. Consumers lay emphasis upon the accessory facilities including the around-the-rock service, the transactions of computer books and facilit
8、ies, and the provision of the computer education courses. Besides, most consumers assume a positive attitude toward the additional activities sponsored by the Internet Caf.重點標題和內容IV.DATA ANALYSIS AND INTERPRETATION1. Basic AnalysisThe basic analyses of Internet Caf consumers behavior and related cha
9、racteristics about consuming frequency are summarized in table10.The basic analyses of Internet Caf consumers behavior and related characteristics about fixed or unfixed consuming place are summarized in table11.The basic analyses of Internet Caf consumers behavior and related characteristics about
10、the number of consumers who go together are summarized in table12.The basic analyses of Internet Caf consumers behavior and related characteristics about object consumed are summarized in table15The basic analyses of Internet Caf consumers behavior and related characteristics about average expenditu
11、re per visit are summarized in table16The basic analyses of Internet Caf consumers behavior and related characteristics about member or nonmember are summarized in table17The basic analyses of Internet Caf consumers behavior and related characteristics about information source are summarized in tabl
12、e18The basic analyses of Internet Caf consumers behavior and related characteristics about the companion who goes toghter are summarized in table13The basic analyses of Internet Caf consumers behavior and related characteristics about consuming day and time are summarized in table14According to the
13、basic analysis of consumer motivations, we may know that consumers patronizing Internet Caf have two primary motivations. One is “Stimulus avoidance,” such as “Kill leisure time,” “Relax,” and “Enjoy a comfortable environment.” The other is “Competence-mastery,” such as “Use Internal Cafs computer p
14、eripheral equipment,” and “Use Internet service to handle business.”2.Cluster AnalysesAll the consumers are divided into three clusters according to their consuming frequencies. The definitions of these three clusters are presented as follows.A. Low Frequency Users: consumers who choose the first it
15、em of the first question in the questionnaire of this study. The first item is “Once over 30 days”B. Medium Frequency Users: consumers who choose the second or the third item of the first question in the questionnaire of this study. The second item is “Once between 16 and 30 days.” And the third ite
16、m is “Once between 8 and 15 days.”C. High Frequency Users: consumers who choose the fourth or the fifth item of the first question in the questionnaire of this study. The fourth item is “Once between 4 and 7days.” And the firth item is “Once between 1 and 3 days.”The frequencies and percentages of these three different clusters are presented table 24. After some basic analyses, we u
