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1、ThePwCInformationTechnologyMethodologyHealthCheck Strategy BusinessDirection BusinessControlofIS ISStrategyandPolicy ISPlanningandBudgeting Delivery RolesandResponsibilities Organization ProjectManagement ServiceDelivery Development Implementation QualityManagement DataManagement Security Technology
2、 StrategicDirection Architecture ComputingInfrastructure Communications Infrastructure People PeopleManagement ISPeople UserPeople Systems Applications Information UnsatisfiedDemands TheITMHealthCheckMethodologycomprises22topicsgroupedinto5segments strategy delivery technology people and systemsTheB
3、ASprojectteamshouldworktoselectthekeytopicsrequiringconsideration andforeachtopicthelevelofanalysisnecessary Thefollowingslidesdescribeinmoredetailthecontentsofeachofthe5segments WhatmustbedonetoensurethattheIS ITfunctioneffectivelysupportsthebusiness HowshouldthebusinesscontrolIS IT IsIS ITalignedw
4、iththebusinessgoals Areresourcesorganized monitoredandcontrolledinawaythatdeliversIS ITservicesinthemostefficientway HowisthevalueofIS ITservicesmeasuredandmonitored HowisthevalueofIS ITperceived Aretechnologytrendsidentified istheIS ITarchitectureeffectiveandistechnologychosenandacquiredinthemostef
5、fectivemanner Howresponsiveisthetechnologyinfrastructuretothechangingneedsofthebusiness HowwelldoestheorganizationmanageitshumanresourcesinrelationtoIS IT skills attitude responsiveness processeffectiveness Istheapplicationfunctionalitysufficientandcosteffective arethereanydeficienciesintheinformati
6、onprovidedbythem andwhatunsatisfieddemandexistsinthecontextofBAS sbusinessmodel Systems Strategy People Delivery Technology Focusonthe5ISandITSegments ApplicationsInformationUnsatisfiedDemands PeopleManagementIS ITPeopleUserPeople BusinessDirectionBusinessControlofIS ITIS ITStrategyandPolicyIS ITPla
7、nningandBudgeting RolesandresponsibilitiesOrganizationProjectManagementServiceDeliveryDevelopmentandImplementationQualityManagementDataManagementSecurity ComputingInfrastructureStrategicDirection CommunicationInfrastructureArchitecture Herearequestionsthatmayhelpyouthinkthroughthesefiveareas Strateg
8、ySegment Development Implementation QualityManagement DataManagement Security Direction Architecture ComputingInfrastructure CommunicationsInfrastructure PeopleManagement IS ITPeople UserPeople Applications Information UnsatisfiedDemands Roles Responsibilities Organization ProjectManagement ServiceD
9、elivery Delivery People Systems Technology Thestrategyanalysiscanfocusonthefollowing IsthereaneffectivebusinessplanningprocessthatincludesIS ITissuesandopportunities IsIS ITalignedwiththebusiness IsthereeffectivecontroloverIS ITdirections priorities resourcesandexpenditurebyseniormanagement Doestheo
10、rganizationhaveaclearlydefinedIS ITstrategyandisitadheredto DoesIS IThaveaneffectiveresourceplanningandbudgetaryprocessandisthereanappropriatemechanismtoensurecompliance BusinessControlofIS IT BusinessDirection IS ITPlanning Resourcing Budgeting IS ITStrategy Policy Strategy Whatmustbedonetoensureth
11、attheIS ITstrategyeffectivelysupportsBAS sbusiness HowshouldIS ITbecontrolled DeliverySegment BusinessControlofIS IT BusinessDirection IS ITStrategy Policy Direction Architecture ComputingInfrastructure CommunicationsInfrastructure PeopleManagement IS ITPeople UserPeople Applications Information Uns
12、atisfiedDemands IS ITPlanning Resourcing Budgeting People Systems Technology Strategy Areresourcesorganized monitoredandcontrolledinawaythatdeliversIS ITservicesinthemostefficientway Ourdeliveryanalysiscanfocusonthefollowing DoestheIS ITorganizationhaveaclearroleandarethechannelsofcommunicationdefin
13、edandunderstood DoestheIS ITstructureenableittofulfillitsbusinessandfunctionalobjectives DoestheIS ITfunctionoperateeffectivelywiththerestofthebusiness Isprojectmanagementanaccepteddisciplineandaretheproceduresappliedacrosstheprojectmanagementlifecycle AreIS ITservicesdefinedanddeliveredinaneffectiv
14、emanner ArethecostsofdeliveringIS ITservicesquantifiedandmonitoredwithrespecttotheiroverallbusinessimpactandisthereanIS ITvalueBASelinethatcoversthecurrentsystemsportfolio Istheidentification prioritizationandjustificationprocessofIS ITprojectscarriedout Arethereproceduresforvalidationandacceptanceo
15、fallIS ITcomponents Arethemaintenancefunctionsandcostscontrolledwiththesamelevelofdisciplineasdevelopment Arethereadequatemanagementprocessesinplacetoensuredeliveryofqualitysystemsandservices Isinformationconsideredacriticalcorporateresource Isthisresourcedevelopedtomeettheneedsofthebusiness Deliver
16、y Development Implementation QualityManagement DataManagement Security Roles Responsibilities Organization ServiceDelivery ProjectManagement TechnologySegment BusinessControlofIS IT BusinessDirection IS ITStrategy Policy Development Implementation QualityManagement DataManagement Security PeopleManagement IS ITPeople UserPeople Applications Information UnsatisfiedDemands Roles Responsibilities Organization ProjectManagement IS ITPlanning Resourcing Budgeting ServiceDelivery Delivery People Syste
