《精编》喜来登酒店工程部工作手册

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1、STANDARDS AND PROCEDURESDEPARTMENT: JOB CATEGORY:REPAIRS AND MAINT. KEN-FIX-IT/HANDYMANHEAD: CHIEF ENGINEER G.M. APPROVAL: DATE:TASK: BATH REPAIRSSTANDARD: REPAIR BATH CHIPS AND SCRATCHES IN A PROFESSIONAL MANNER =PROCEDURE:When repairing baths, only “Bath Repair Kits” are to be used. Mix and apply

2、as per the instructions on the back side of the packet.NOTE: PAINT IS NOT TO BE USED UNDER ANY CIRCUMSTANCES.STANDARDS AND PROCEDURESDEPARTMENT: JOB CATEGORY:REPAIRS AND MAINT. KEN-FIX-IT/HANDYMANHEAD: CHIEF ENGINEER G.M. APPROVAL: DATE:TASK: SERVICING A ROOM AIR CONDITIONERSTANDARD: SERVICE AIR CON

3、DITIONER AS PER THE PROCEDURE ON EACH KEN-FIX-IT VISIT=PROCEDURE:1. Switch air conditioner on and check all four locations on the switch. Operate the fan correctly (i. e. off, low, medium and high).2. Operate the thermostat and check the cooling valve opens and closes. Leave thermostat set at the mi

4、d range.3. Check outer thermostat cover is tight and free of marks.4. Remove air filter and replace with spare from Ken-Fix-It trolley.5. Remove front cover and check drain pan is clear and drain is operating free of restrictions.6. Check insulation is fixed to cabinet securely.7. Check for any wate

5、r leaks from chilled water flexible lines, connections and valve.8. Remove any dust build up with a wire brush and coat area with rust proofing paint.9. Clean any dirt build up from the cooling coil and drain pan.10. Ensure support brackets are secure.11. Visual check of wiring to ensure plug connec

6、tions are tight and wiring is in good order and out of water.STANDARDS AND PROCEDURESDEPARTMENT: JOB CATEGORY:REPAIRS AND MAINT. KEN-FIX-IT/HANDYMANHEAD: CHIEF ENGINEER G.M. APPROVAL: DATE:TASK: FURNITURE REPAIRSTANDARD: FURNITURE WILL BE REPAIRED TO ORIGINAL CONDITION.=PROCEDURE:Furniture repairs a

7、re to be carried out in a professional manner at all times. It is important that repairs carried out are not noticeable and are secure, as they are an receive a lot of abuse.Questionable furniture will not be put back into use, it will be reported to the Chief Engineer so a disposal notice can be wr

8、itten.When repairs are carried out, ensure there are no splinters or burrs protruding and it is sanded back in preparation for painting.STANDARDS AND PROCEDURESDEPARTMENT: JOB CATEGORY:REPAIRS AND MAINT. KEN-FIX-IT/HANDYMANHEAD: CHIEF ENGINEER G.M. APPROVAL: DATE:TASK: PAINT REPAIRSSTANDARD: PAINT W

9、ILL BE REPAIRED SO PATCHES ARE NOT EVIDENT AND ORIGINAL COLOURS MATCHED. =PROCEDURE:The Ken-Fix-It cart will carry a stock of all Guestroom paint colours as per the architectural of colours. When repairing paint damage the surface should be cut back so excess layers will not occur. If the paint cann

10、ot be perfectly matched so repair marks are not noticeable, the whole of the affected wall, furniture, bench tops, doors, etc. are to be cut back and repainted.Before repainting on a whole wall etc. ensure the patch has had sufficient time to dry as wet or damp paint will give an incorrect colour ma

11、tch.If an entire section is to be painted a Maintenance Request is to be written by the Ken-Fix-It and given to the Chief Engineer or Assistant Chief Engineer for signing and prioritising to the hotel painters.STANDARDS AND PROCEDURESDEPARTMENT: JOB CATEGORY:REPAIRS AND MAINT. KEN-FIX-IT/HANDYMANHEA

12、D: CHIEF ENGINEER G.M. APPROVAL: DATE:TASK: REPORTING OF KEN-FIX-IT WORK COMPLETESTANDARD: ALL REPORTS TO BE HANDED IN BY 1630 ON A DAILY BASIS. PROCEDURE:At the end of each days work the Ken-Fix-It is to return all completed room check lists to the assistant Engineers Office. Each completed sheet w

13、ill have a date, Ken-Fix-Its signature and room number clearly written in the assigned spots.The Ken-Fix-It will mark the master room sheet, kept on the progress board with a cross inside the circle beside the rooms completed on that day with the day and month shown beside it (X) 1/9/352) (COMPLETE DATE ROOM NO)The rooms that have been blocked by the Ken-Fix-It for the following day wil

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