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1、人力资源管理与企业战略 AligningHumanResourcesandBusinessStrategy Distinctivehumanresourcesarefirms corecompetencies SHRMisthelinkingofHRMwithstrategicgoalsandobjectivesinordertoimprovebusinessperformanceanddeveloporganizationalculturesthatfosterinnovationandflexibility SHRMisthepatternofplannedhumanresourcedep
2、loymentandactivitiesintendedtoenableanorganizationtoachieveitsgoals Strategichumanresourcesmanagementislargelyaboutintegrationandadaptation Itsconcernistoensurethat 1 humanresources HR managementisfullyintegratedwiththestrategyandthestrategicneedsofthefirm 2 HRpoliciescoherebothacrosspolicyareasanda
3、crosshierarchies and 3 HRpracticesareadjusted accepted andusedbylinemanagersandemployeesaspartoftheireverydaywork StrategicHumanResourceManagement The5 PModel ORGANIZATIONALSTRTEGYInitiatestheprocessofidentifyingstrategicbusinessneedsandprovidesspecificqualitiestothem STRTEGICBUSINESSNEEDSExpressedi
4、nmissionstatementsorvisionstatementsandtranslateintostrategicbusinessobjectives EXTERNALCHARACTERISTICS STRATEGICHUMANRESOURCESMANAGEMENTACTIVITIES INTERNALCHARACTERISTICS LinkingStrategicBusinessNeeds StrategicHRMActivities Pepsi ColaInternational sstrategy BeingNo 1byCreatingValuethroughLeadership
5、andExcellence ThefastestgrowingThemostcommittedtocustomerserviceandattunedtocustomerneedsThebestoperatorsThebestsellingandmarketingcompanyThebestpeople orientedcompany The5 PModel PCI sstrategicbusinessobjectives CommittedbottlingorganizationUncompromisingdedicationtoqualityDevelopmentoftalentedpeop
6、leFocusongrowthQualitybusinessplans The5 PModel HumanResourcesPoliciesExpressedassharedvalues guidelines HumanResourcesPhilosophyExpressedinstatementsdefiningbusinessvaluesandculture HumanResourcesProgramsArticulatedasHumanResourcesStrategies HumanResourcesPracticesForleadership managerial andoperat
7、ionalroles HumanResourcesProcessesFortheformulationandimplementationofotheractivities Expresshowtotreatandvaluepeople Establishesguidelinesforactiononpeople relatedbusinessissuesandHRprograms Coordinateseffortstofacilitatechangetoaddressmajorpeople relatedbusinessissues Motivatesneededrolebehaviors
8、Defineshowtheseactivitiesarecarriedout The5 PModel STRATEGICHUMANRESOURCESMANAGEMENTACTIVITIES 1 HUMANRESOURCESPHILOSOPHY Thisisastatementofhowtheorganizationregardsitshumanresources whatroletheresourcesplayintheoverallsuccessofthebusiness andhowtheyaretobetreatedandmanaged InsteadofusingthetermsHRp
9、hilosophyorHRvaluestodescribehowhumanresourcesareregarded treated andmanaged someorganizationsusethetermculture The5 PModel AstatementofthecultureatPCI LEADERSHIPINPEOPLE Wewilldevelopanexcellentorganizationfocusedonbuildingthebusinessby Empoweringpeopletodrivethebusinessfromtheclosestpointtothemark
10、etDevelopingtherightskillstobethebestinthebusinessBuildingcareeropportunitiesBuildingteamwork WithbottlerstoensurethatwemaintainstrongpartnershipsAmongarea division andheadquartersstafftoensurethatwecoordinatefunctionalstrengthstoproducethebestpossibleresultsAcrossmarketstoensurethatwesharethebestpr
11、acticesthroughouttheenterpriseHelpingpeoplesucceedbybuildinganenvironmentwith HighintegrityStrongandconsistentvaluesContinuousimprovement The5 PModel PHILOSOPHY LEADERSHIPINOURBRANDS Wewillachievebrandsuperiorityby Deliveringthebestproductsinthemarketplace ThehighestqualityThebesttastingThemostconsi
12、stentCommunicatingthesebenefitsinahigh impact persuasiveandconsistentmanner LEADERSHIPINMARKETING Wewillbuildonourbrandplatformsby Creatingnewbrand channel andpackagesegmentsthatbuildthebusiness FasteroffthemarkBetterideasQuickertocreateandtakeadvantageofopportunities The5 PModel Astatementofthecult
13、ureatPCI LEADERSHIPINOPERATIONS Wewillbuildexcellenceinourownandbottleroperationsby Beingthelow costproducerEstablishingandmaintainingastrongfocusoncustomerservicesandsalesmanagement ThesecornerstoneswillmakeusthebestsalescompanyStandardizingoperatingsystemsto Enhanceourabilitytoprovidethehighestlev
14、elofcustomerserviceDevelopanabilitytomeasureandmanagekeyparametersofthebusinessinaconsistentfashionProvideacommonsetofpracticesanddisciplinesfortheorganization The5 PModel AstatementofthecultureatPCI 2 HUMANRESOURCESPOLICIES Allofthesestatementsprovideguidelinesforactiononpeople relatedbusinessissue
15、sandforthedevelopmentofHRprogramsandpracticesbasedonstrategicneeds ThetermHRPolicy asusedhere doesnotmeanHRPolicyManual The5 PModel HRpolicycanlinkvalueswithaparticularpeople relatedbusinessneed Values highstandardsofpersonalperformanceNeed todevelopcommunicationskillsthatwouldfostersuchperformancei
16、nadecentralizedinternationalenvironmentHRpolicy instantfeedback ifyouhaveaproblemoranideaaboutanyaspectofthebusiness oraboutanindividual sperformance thentheorganizationdemandsthatyouraisetheissueappropriatelyanddiscussitmaturely The5 PModel POLICIES 3 HUMANRESOURCESPROGRAMS ShapedbyHRpolicies HRprogramsrepresentcoordinatedHReffortsspecificallyintendedtoinitiate disseminate andsustainstrategicorganizationalchangeeffortsnecessitatedbythestrategicbusinessneeds The5 PModel Genericquestionshelptoide
