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1、1 AdvancedProductQualityPlanningandControlPlan产品质量先期策划及控制计划 2 WhatisAPQP 什么是产品质量先期策划APQP ProductQualityPlanningisastructuredmethodofdefiningandestablishingthestepsnecessarytoassurethataproductsatisfiesthecustomer 产品质量先期策划是 一种定义并建立保证产品满足顾客要求的步聚的结构化方法WhatisthegoalofAPQP 什么是APQP的目标 Thegoalofproductqual
2、ityplanningistofacilitatecommunicationwitheveryoneinvolvedtoassurethatallrequiredstepsarecompletedontime 产品质量先期策划的目标是 加强相关人员之间的沟通以确保所有要求的步聚按时完成 APQP 3 WhatisthebenefitsofProductQualityPlanning 什么是产品质量策划的益处 Todirectresourcestosatisfythecustomer 向着使顾客满意的方向引导资源Topromoteearlyidentificationofrequiredchan
3、ges 促进及早识别需要进行的更改Toavoidlatechanges 避免事后更改Toprovideaqualityproductontimeatthelowestcost 以最低的成本及时提供高质量的产品 APQP 4 ProductQualityPlanningCycle产品质量策划循环 APQP 5 ThepurposeoftheProductQualityPlanningCycleistoemphasize 产品质量策划循环的目的是强调 Up frontplanning Thefirstthreequartersofthecyclearedevotedtoup frontproduc
4、tqualityplanningthroughproduct processvalidation 策划 前四分之三循环含盖产品质量策划到产品 过程确认Theactofimplementation Thefourthquarteristhestagewheretheimportanceofevaluatingtheoutputservestwofunctions todetermineifcustomersaresatisfied andtosupportthepursuitofcontinualimprovement 措施的实施 第四阶段对结果进行评价的重要性体现在两方面 是否达到顾客满意及对
5、持续改进的追求 APQP 6 Depictingproductqualityplanningasacycleillustratesthenever endingpursuitofcontinualimprovementthatcanonlybeachievedbytakingtheexperienceinoneprogramandapplyingthatacquiredknowledgetothenextprogram 将产品质量策划描绘成一个循环说明 只有将从一个项目中获取的经验及知识应用到下一个项目中才能实现对持续改进的永无止境的追求 APQP APQP APQP APQP APQP 7
6、KeytoEffectiveProductQualityPlanning有效的产品质量策划其关键在于 Supportfromthetopmanagementfor 来自于最高管理者的支持concludingeachphaseofproductqualityplanning质量策划每一阶段的总结Note theteamshouldinformtopmanagementaboutthecurrentstatusoftheprojectinordertokeepuptheinterestandunderpintopmanagementcommitmentandsupport Theinformati
7、onshouldbeinwrittenformsolvingproblemareasandconcerns参与问题的解决 APQP 8 finalassessmentoftheproductqualityplanningprocess signing off 产品质量策划过程的最终评价 总结认定appendixF TeamandCommunicationSkill 团队技巧及沟通技巧Note Teamskillmeanstoworkinateamratherthanthinking great somebodyelsedoesit Communicationskillmeanstheabili
8、tytopassoninformationcomprehensivelyandwithoutlossofinformation APQP 9 ResponsibilityMatrix职责矩阵 APQP 10 ProductQualityPlanningTimingChart APQP 11 Thetimingchartshowstheidealprocedureofproductqualityplanning Theindividualphasesareshownastimebarsandtherespectivestartingpointsareshownasverticallines co
9、nceptinitiation approval programapproval prototype pilot launch APQP APQP APQP APQP APQP APQP 12 OrganizationofAPQPReferenceManualAPQP手册的组织结构 APQP PlanandDefineProgramSection1 0 ProductDesignandDevelopmentSection2 0 ProcessDesignandDevelopmentSection3 0 ProductandProcessValidationSection4 0 Feedback
10、 AssessmentandCorrectiveActionSection5 0 ControlPlanMethodologySection6 0 OrganizetheteamDefinethescopeTeam to teamTrainingindevelopmenttechniques CustomerandsupplierinvolvementSimultaneousEngineeringConcernresolutionMonitoringwithtimingplansystems APQP 13 OrganizingtheTeam组织小组Theresponsibilityforpr
11、oductqualityplanningmustbeassignedtoacross functionalteam TheteamshouldcompriserepresentativesofthefunctionsDevelopment Production MaterialTesting Purchasing Quality Sales CustomerService aswellassubcontractorsandcustomers Team to TeamCo operation小组之间的合作Theteammustestablishcommunicationchannelstooth
12、ercustomerandsupplierteams Thismayincluderegularmeetingswithotherteams APQP 14 TraininginDevelopmentTechniques开发技术的培训Thesuccessoftheproductcontrolplandependsonaneffectivetrainingprogramwhichwillconveyalldefinedrequirementsanddevelopmenttechniquesnecessaryforthefulfillmentofcustomerrequirementsandexp
13、ectations CustomerandSupplierInvolvement顾客及供方的参与Ifnecessary thecustomerandsubcontractormustbeinvolvedintheplanningprocess Thesuppliershallrequestacross functionalteamfromtheirsubcontractors APQP 15 DefiningtheScopeoftheTeam 给小组界定范围selectaprojectteamleader itmaybeadvantageoustorotatetheteamleaderduri
14、ngtheplanningcycle 选一个小组长 轮流做桩较好 definetherolesandresponsibilitiesofeacharearepresented定义各方代表的角色和职责identifythecustomers internalandexternal明确谁是内部的及外部的顾客definingcustomerrequirements useQFD ifapplicable 定义顾客要求 如适用 使用QFD APQP 16 definethedisciplines individualsand orsubcontractorsthatmustbeaddedtothete
15、am andthosenotrequired明确部门 各人及哪些供方必须加到小组中来 哪些不必understandcustomerexpectations搞清顾客的期望assessthefeasibility performancerequirements manufacturingprocess评价可行性 性能要求 制造过程identificationofcostsinvolved timingandconstraints明确成本 时间及其他方面的限制determinationofassistancerequiredfromthecustomer明确需顾客提供的邦助有哪些identifica
16、tionofdocumentationprocessormethod明确报告 记录的过程和方法 APQP 17 SimultaneousEngineering同步工程Itisaprocesswherecrossfunctionalteamsstriveforacommongoal 各多功能小组为共同的目标努力Itreplacethesequentialseriesofphaseswhereresultsaretransmittedtothenextareaforexecution 代替按阶段排序Thepurposeistoexpeditetheintroductionofqualityproductssooner 其目的是加速高质量产品的引入DesignforManufacturabilityandAssemblyisaSimultaneousEngineeringprocessdesignedtooptimizetherelationshipbetweendesignfunction manufacturability andeaseofassembly APQP 18 Concer
