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1、DavidGurteen IBMKnowledgeManagementBluePrintWorkshop DavidGurteen KMgoesSocial DavidGurteen Beginwiththeendinmind AbriefhistoryofKMTheimpactofsocialtoolsandWeb2 0onKMTheevolutionofKMKM1 0toKM2 0KMgoesSocial DavidGurteen TwoearlyformsofKM Techno centricKMPeople centricKMBlended DavidGurteen Techno ce
2、ntricKM CorporateKMBirth1995 LotusNotes1989 Internet Intranets Office E mailThemanagementofunstructuredinformationDatabaseandsearchcentricFormanyorganizationswhatKMisabout DavidGurteen People centricKM PersonalKnowledgeManagement PKM PeopleCentredKnowledgeManagement PCKM Softtoolse g Cops AfterActio
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8、eisspreading SocialToolsareincrediblypowerfulChangethegamePutpowerinthehandsofthepeople Canbeseenasdisruptive evensubversive DavidGurteen SowhatdoesthismeanforKM DavidGurteen KM1 0 Theoldtraditional corporate techno centriccommandandcontrolformofKM DavidGurteen KM2 0 TakePeople centricKM PKMCoPs AAR
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11、sagingRSSFeeds ReadersBlogs KM1 0 KM2 0 DavidGurteen SocialKM DavidGurteen SocialKM DavidGurteen KMisaboutConversation KMissimplytheartofenablingtrusted context richconversationsamongtheappropriatemembersofcommunitiesaboutthingsthesecommunitiesarepassionateabout DavePollard Apowerfulglobalconversati
12、onhasbegun ThroughtheInternet peoplearediscoveringandinventingnewwaystosharerelevantknowledgewithblindingspeed Asadirectresult marketsaregettingsmarterandgettingsmarterfasterthanmostcompanies TheCluetrainManifesto DavidGurteen SocialKM Ithink atitsbest KMisasocialphenomena Itswherepeoplecometogether
13、tosharetheirknowledge tolearnfromeachotherandtoworkmoreeffectivelytogether tomeetboththeirbusinessandpersonalobjectives That smyviewofKM DavidGurteen ECKM September2006 Budapest DavidGurteen KMisgoingSocial DavidGurteen DavidGurteenGurteenKnowledgeTel 441252812878Email david gurteen DavidGurteen Licence YoumayusetheseslidesunderthefollowingCreativeCommonsLicenceAttribution ShareAlike2 0http creativecommons org licenses by sa 2 0 uk