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1、ProductsGrowthPlatform RFID EPCProgramAccentureRFID EPCPulseSurvey Australia September2004 Copyright 2004Accenture Allrightsreserved Accenture itslogo andHighPerformanceDeliveredaretrademarksofAccenture 2 Contents ResearchApproach ParticipantProfileDrivers DecisionMakingImplementation 3 Involvementi
2、nRFID JobTitle Function Region ResearchApproach100interviewswithmajorretailersandmanufacturersacrossAsia SamplelistoforganisationssuppliedbyAccentureandsupplementedbyKudosResearch20minute structuredinterviewswereconductedbytelephoneAccentureremainedananonymousstudysponsorParticipantsrecruitedwereasa
3、minimumdecisionmakersforRFIDatadivisionorregionallevelAlthoughparticipantswerenotasenthusiastictowardstakingpartinthestudyasthoseinNorthAmericaandEuropeinthepreviousstudy thereisstillgeneralconsensusthatthisisahotissueParticipantswillreceiveanexecutivesummaryoftheresults pluswereofferedacharitabledo
4、nationasanincentivefortakingpart ResearchApproach ParticipantProfile OrganisationType 4 ParticipantProfile Australia Australia InvolvementinRFID JobTitle Function OrganisationType 5 Contents ResearchApproach ParticipantProfileDrivers DecisionMakingImplementation 6 Fewcompaniesarestrictlyundermandate
5、 howevermanybelieveimplementationinevitable Youneedcriticalmasstoimplementsomethinglikethat Themarkethastobeready Awholebundleofcompanieshavetodoittogether Thechallengeisenoughcompanieshavingthecouragetogoahead MajorPharmaCo Australia We resittingonthefenceatthemoment Unlesswegetatallpushedbymandate
6、s weprobablywillwait Cons GoodsManufacturer Australia LowROImorelikelytobeinAustralia 56 andJapan also56 RFIDCompliance Australia RFIDCompliance Overall Respondents 7 Overall potentialbenefitsarerelativelywellanticipatedinmultipleareas particularlyproductionandinventoryvisibility Increasedorderaccur
7、acy Improvedrecallmanagement Reductionininventory workingcapital Improvedlottrackandtrace Betterexpirationdatemanagement Improvementsinshrink Bettershipping receivingproductivity Betterreturnsprocessing Improvedrawmaterialsreceiptsaccuracy Betterassetusethroughtrackingofvehicles Reusablecontainers V
8、isibilityofotherhighvalueassets BetterWIPinventorymgmt Betterreceivinglaborproductivity Improvedrevenuethroughreductioninoutofstocks Reducedexpeditingcosts Supplychainplanning Safe securesupplychain Assetvisibility Productionvisibility Finishedgoodsinventoryvisibility Strengthofdriversbycategory rat
9、ingoutof5 NotaBenefit StrongBenefit 4 2 1 Notabenefit 5 Strongbenefit ofRespondents 8 Australia Perceivedbenefitsparticularlyinventoryandproductionvisibilityplussecuresupplychain Increasedorderaccuracy Improvedrecallmanagement Reductionininventory workingcapital Improvedlottrackandtrace Betterexpira
10、tiondatemanagement Improvementsinshrink Bettershipping receivingproductivity Betterreturnsprocessing Improvedrawmaterialsreceiptsaccuracy Betterassetusethroughtrackingofvehicles Reusablecontainers Visibilityofotherhighvalueassets BetterWIPinventorymgmt Betterreceivinglaborproductivity Improvedrevenu
11、ethroughreductioninoutofstocks Reducedexpeditingcosts Supplychainplanning Safe securesupplychain Assetvisibility Productionvisibility Finishedgoodsinventoryvisibility Strengthofdriversbycategory ratingoutof5 NotaBenefit StrongBenefit 4 2 1 Notabenefit 5 Strongbenefit ofRespondents 9 Commentsontheben
12、efits Manufacturers It sincreasedunderstandingofthestatusofthestockthatwehaveinthesupplychain Havingthecorrecttypeofgoodsattherightplaceattherighttime greateraccuracyinmatchingrequirements ManufacturerConsumerGoods Australia Thekeyfactoristhetrackabilityofassets reductionininventoryandwriteoffs expi
13、redgoods Betterutilizationofinventoriesofconsignmentsinhospitals Bettermanagementofthereceivingprocess betteraccuracythroughoutthesupplychain Reductionoferrorsinorderprocessingandreductionininventoryintransit Moreaccuracyandefficiency ManufacturerPersonalGrooming PharmaCo Australia Beingabletotracko
14、urinventoryorassetsthroughthesupplychain withanendbenefitofreducedoutofstocks improvedsales betterreturnonassetsandamorecollaborativeapproachtoworkingwithourpartners ManufacturerConsumerGoods Australia Forusthekeybenefitwouldbeseeingthestockwholesalershave Seeingfurtherdownthesupplychainandifextende
15、d downtooursuppliers keymaterials Manufacturer PharmaCo Australia Itwillallowfullvisibilityfrommanufacturertoendcustomer Forme it showthecompanythenusesthatvisibility ManufacturerConsumerGoods Australia Retailersareabletoidentifytheoreticalbenefits butcommentslacktheimpetuswhichwouldimplyaction It s
16、probablyintheinventorymanagement savingalotoftimeintermsofcountingstock trackingtrucksandmakingsuretherightpalletgoesontherighttruck VarietyStore Retailer Australia 10 MostmarketsseethegreatestbenefitsofRFIDintheextendedsupplychain ofRespondents RankedAreasofMostBenefit Overall Australia Withinyourownindividualorganisation Acrossmultipleorganisations i e suppliers customers ownorganisation Storeoperations 11 Overall costissuesandmarketstandardsandstabilityarethekeybarrierstoRFIDimplementation St
