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1、MBAIntroductoryTrainingTheArtofConsulting October2000 LearningObjectives agreaterunderstandingofhowthefirmwillevaluateyourperformanceandtheimplicationsforwhatyouneedtodoandhowyouneedtodoitagreaterawarenessofwhatyoucanexpectwhenyouarriveonaprojectandanunderstandingofhowyoucancontributenew orrefreshed
2、 skillsfordatagatheringandinterviewingapreliminarypersonaldevelopmentplanforthenext6 12months Attheendofthissession youwillwalkawaywithrulesofthumbtohelpyouthriveinthePwCconsultingenvironment Towardthisend thesessionwillhelpprovide Agenda WelcomeandIntroductionWarm upActivity TraitsofaneffectivePwCc
3、onsultant Roles ResponsibilitiesofaConsultantProjectOverviewFrameworkTablediscussions ConsultantCriticalSuccessFactors Behaviors BreakDataGathering InterviewingBreakPersonalDevelopmentPlanningFrameworkIndividualplanningSummaryandClosingActivityTableDiscussions Whatrecommendationswouldyouhavefornexty
4、ear sMBAs Warm up Warm upActivity Class wide WhatbehaviorsdoyouassociatewithaneffectivePwCconsultant Roles ResponsibilitiesofaConsultant Simplystated theobjectiveofourconsultingpracticeistoimprovetheperformanceourclients whilegeneratingprofitsandenhancingstaffcapabilities ThoughtLeadership Repurpose
5、dContent Relevant LeverageableExperience EnhancedStaffCapabilities skills knowledge experiences ClientShareholderValue FirmProfits Engagement Theneedtobalancethedemandsofthefirm clients andstaffcanattimesrequiremakingaseriesoftradeoffs Developingabroadskillsetbyworkingonabroadrangeofprojectsandindus
6、tries Leveragingpriorrelevantknowledgeofindustries subjectmattertodeliverproject Holdingstaffforthe perfect job Investinginthoughtleadershiptoexpandfirm sproductoffering Developingaunique blanksheet ofpaperapproachforaclientproblem Continuallycyclingthroughdifferentclientstodevelopabroadexperienceba
7、se Meetingutilizationtargets Sellingproven easilyrepeatableprojects Leveragingpreviouslydevelopedcontent Developingdeepclientrelationships VS Forthefirmtobesuccessful itmustbeabletodothreethingswell developstaff marketandexecuteprojects CriticalFactorsforSuccess DevelopStaff Developskillsetsviatrain
8、ingandon the jobexperiencesDevelopandshareknowledge MarkettheFirm MaintainanappropriatelevelofinvestmentandreturnoninvestmentLeveragepriorexperiences ExecuteProjects Achieveanoptimalblendofnewandrepurposedcontent Therolesandresponsibilitiesofaconsultantcanbegroupedintothesamethreecategories theseres
9、ponsibilitiesremainconstantthroughoutone scareer althoughtheunderlyingtaskswillshift DevelopThoughtLeadershipManageProductsPromoteCapabilitiesBuildClientRelationshipsGenerateProjects DevelopTeamManageResourcesSolveCoreProblemsCommunicateResults DevelopStaff DotheWork MarkettheFirm RecruitDevelopSkil
10、lsandTransferKnowledgeNetworkMotivateandRetain Foreachtheseresponsibilities aconsultantshouldknow Whatismyrole andwhataremyresponsibilities HowwilltheserolesandresponsibilitiesevolveasIprogress Level3Consultantshavearangeofrecruiting skilldevelopment andknowledgetransferresponsibilities Responsibili
11、ties ExamplesastohowaLevel3Consultantcancontribute EnergeticallyparticipateinrecruitingeventsIdentifyhigh potentialcandidatesthroughpersonalcontacts networking resumesDeliverclear wellstructured case basedinterviewsSellPwCtoprospectiveemployeesMaintaina currentcontact rosterofformerclassmatesDeliver
12、recruitingpresentations Recruit Proactivelyunderstandperformanceexpectations requisiteindustry processknowledgeandneededconsultingskillsandproactivelyseektrainingidentifyproject baseddevelopmentneedswithminimalsupervisionanddefineplantoaddressClearlyeducateprojectteammembers clientsaboutnewmethodolo
13、giesoranalytictechniquesProvideadhocguidancetoassistjuniorstaffandclientpersonnelcompleteassignedtasksProactivelyseekconsultingbestpractices industryandprocessinsightsandotherskilltransferopportunitiesIdentifyreplicabletoolsoranalysisandcommunicatetorelevantpracticegroupmembersTakeanactiveroleinment
14、oringjuniorstaffinthepracticegroupParticipateindeveloping whitepapers andthoughtleadershippieces DevelopSkillsandTransferKnowledge DotheWork DevelopStaff MarkettheFirm DotheWork Level3salsonetworkwith train andretainotherstaff Responsibilities ExamplesastohowaLevel3Consultantcancontribute DotheWork
15、DevelopStaff MarkettheFirm Tacklepersonalassignmentswithenthusiasm prideandcommitmentProactivelyseekprojectassignmentsandtaskswhicharepersonallychallengingandengagingWithguidancefromcoachand orotherseniorpractitioners proactivelycreatePwCcareerplanIdentifyandpositionyourselftoattractopportunitiescon
16、sistentwithcareerplananddesiredpersonalgrowthOrganizeandleadinternalteambuildingeventsAssistprojectmanagerstodevelophighlymotivatedjuniorstaffandclientpersonnelServeasacoachfornewundergraduatehiresWorkwithpracticeleadershiptoaddresspracticeissues MotivateandRetain DevelopaninformalnetworkoffellowpractitionerstoleverageprojectinsightsandexperienceMaintainstrongawarenessofpracticegroups currentprojectsandpendingprojectsAllocateadequatetimeinPwCofficetodevelopstrongrelationshipswithfellowpractition