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1、Nonverbal Communication Nonverbal Communication v Why does she keep raising her voice I can hear her clearly v He keeps staring at me What s wrong v Every time I meet him he wants to shake my hand Why Nonverbal Communication Basics Content Cultural Impact Nonverbal Communication vThe Basics of Nonve
2、rbal Communication Nonverbal Communication 1 Definition 2 Importance 3 Functions 4 Categories vDefinition Nonverbal Communication involves all stimuli in a communication setting that is generated by both source and his or her use of the environment and that potential message value for the source or
3、receiver Samovar and Porter 2004 Simply Nonverbal Communication refers to communication without the use of words Nonverbal Communication vImportance Communication between two individuals less than 30 is verbal over 70 is nonverbal To learn about people s affective or emotional states Responsible for
4、 first impressions Fall in love in first sight The knowledge of intercultural nonverbal communication helps an international business Nonverbal Communication vFunction Replacing Regulating Conveying Modifying Repeating Contradicting Complementing Nonverbal Communication vCategories A When the same n
5、onverbal cue carries with it very different meaning in different cultures B When different nonverbal cues carry the same meaning in different cultures Nonverbal Communication vCultural Impact on nonverbal communication Classifications 1 Be produced by the body appearance movement facial expressions
6、eye contract touch smell paralanguage silence 2 The individuals combines with the setting space time Nonverbal Communication v Body Movement v Posture The way people hold their bodies when they sit stand or walk Constitutes very effective signs of a person s inner state and behavioral expectations o
7、f others Communicates information about people s social status religious practices feelings of submissiveness and desires to maintain social distance Cultural Impact vPosture China stand up to show respect Polynesian sit down to show respect Squat normal position for relaxing in China Mexico North A
8、merican improper uncivilized Walk Caribbean move as if they had separate parts North American French Spaniards walk as though their bodies are one Body Movement vPosture Sit Manners Arab sit on the floor Japan floor with legs tucked under United States cross their legs while seated Women cross at th
9、e ankle Men cross with ankle on the knee Middle East sit with legs crossed is offensive Thailand never point legs in the direction of another person Body Movement vPosture Submissiveness Japan bowing ritual 1 The person who occupies the lower station begins the bow and his or her bow must be deeper
10、than the other person s The superior determines when the bowing is to be end When they are of equal rank they begin the bow in the same manner and end at the same time 2 Bow from the hip with a straight back and the neck remains straight 3 Men keep their arms at the side with the hands extended at t
11、he side of the upper legs Women put hands on the front of the thighs Body Movement vPosture Submissiveness German a bow to and recognition of authority 1 The hips remain straight 2 The bow comes out of a lowering of the head Body Movement v Gesture Emblems or Symbols V for victory Illustrators Polic
12、e officer s hand held up to stop traffic Regulators Glancing at your watch to signal that you are in a hurry Affect displays One s face turns red with embarrassment Body Movement v Gesture Hand gesture 1 The thumbs up sign Britain good great hitch hiking asking for free ride China Russia U S approva
13、l Persian highly offensive 2 Thumb down U S Canada disapproval Greece rude used by motorists to signal their anger over someone s crazy driving Body Movement v Gesture Hand gesture 3 The V sign U S and many countries victory China Bulgaria signal the number two England South Africa a crude connotati
14、on i e the V done with palm facing yourself and thrust upward Body Movement v Gesture Hand gesture 4 The single finger beckon U S Britain fingers upturned and palm face the body summon someone e g a waiter to come here China different gesture hand extended toward the person palm open and facing down
15、 with all fingers crooked Yugoslavia Malaysia only used for beckoning animals Body Movement v Gesture Hand gesture 5 The vertical horns gesture Italy an insulting connotation Brazil Venezuela a sign for good luck U S serve as a satanic cult recognition sign signifying the devil s horns University of
16、 Texas Longhorn football team a positive connotation Body Movement v Gesture Hand gesture 6 The six sign China signal the number six Australia time to drink up 7 Good luck sign Anglo American put middle finger on top of forefinger German make two fists with thumbs inside and pounding them on an imaginary table Portugal place the thumb between the index and the third finger Body Movement v Gesture Head movement Conveys yes or no differently Bulgaria Nod no shake yes Greeks jerk heads back with ey
