损耗控制行动计划.

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1、Loss Control Action Plan In GZ/ZH/FS/HK Region 广州/珠海/佛山/海口区 损耗控制行动计划 20th March 2009 Regarding our regional loss situation, we set up this loss control action plan, please each store strictly follow it. 针对我们区损耗状况,我们制定了这项行动 计划,请各店严格执行。 WhatActionWhoWhen 1.Backgroud check to the staff working at the h

2、igh sensitive dept 高敏感部门门人员员背 景调查调查 1.Organize background check to the staff working at RP/Cashier/RCY by police net system. 保安部/收银部/收货区进行公安 网上背景调查 2.Especially supervise the suspected cashier and RCY staff when they are working. 对可疑的收银员 /收货员进 行特 别监 控 Store RP Manager 店风险 防 范部经理 Before 5th each mont

3、h 每月5日前 Loss Control Action Plan 损耗控制行动计划 WhatActionWhoWhen 2.High sensitive goods and black list suppliers 高敏感商品及黑名 单单供应应商 1.Update the black list supplier in time and send it to Receiving dept and store RP dept. 及时更新黑名单供应商清单并发 送给收货部和店风险 防范部 Store BOM 后台经理 Each month 每月 2.All high sensitive goods a

4、nd black list suppliers goods must be received in high sensitive cage. 所有高敏感商品及黑名单供应商 收货必须进 入专用收货笼 收货 Store RP Manager RCY Chief 店风险 防 范部经理 收货主管 When the goods arrive 商品到货时 WhatActionWhoWhen 2.High sensitive goods and black list suppliers 高敏感商品及黑名单单供应应商 3.Follow strictly 100% double check.The receiv

5、ing will be invalid If there is no RP double check. 100%进行复点,未经保安复查,收货作废 Duty guard at RCY 收货区值班保安 When the goods arrive 商品到货时 4.All these goods must be escorted to high sensitive storage by RP blue eagle. 蓝鹰 必须全程护送这些商品至专用仓库 Blue Eagle 蓝鹰 When the goods arrive 商品到货时 WhatActionWhoWhen 3.Anti theft me

6、asures to high sensitive goods 高敏感商品防盗措施 1.Before the goods entering sales area, install the goods with anti theft tag. 商品进卖场 前,负责给 商品安装防盗扣 Division Managers 各处处长 Before goods entering sales area 商品进卖场 前 2.Double check the goods needing to be equipped with anti theft tag. 对需安装防盗扣的商品举行复查 Blue Eagle 蓝

7、鹰 Daily 每天 WhatActionWhoWhen 3.Anti theft measures to high sensitive goods 高敏感商品防盗措施 3.Report store manager the application situation of anti-theft device 向店长汇报 安装防盗扣情况 Store RP Manager 店风险 防范部经理 Daily 每天 4.Audit the situation of installing anti theft tag every two months. 每两个月进行一次防盗安装审计 Regional RP

8、 Superior Regional Loss Project Manager 区风险 防范经理 区损耗项目经理 Every 2 month 每2个月 WhatActionWhoWhen 4.Sensitive storage 敏感仓库仓库 1.Reorganised the location of all sensitive storage and the item again 重新调整小仓位置,及存放商品 的名称 Regional RP Superior Store RP Manager Store Manager 区域风险 防范经理 店风险 防 范经理 店长 Before 1st Apr

9、il 4月1日前 2.Ensure all storages equipped with camera 确保所有小仓有专用摄像头 3.Ensure each storage has 2 of locks,one controlled by RP,the orther controlled by commercial dept 确保所有小仓有两把锁控制,一 把危机预防部门,一把营业 部门 WhatActionWhoWhen 4.Sensitive storage 敏感仓库仓库 4.Ensure each storage has stock card,we must record the good

10、 in or out situation(RP/commercial dept) 确保所有的小仓都有库存卡,所有的商品进出必须登记(风 险防范部/营业 部门) Store RP Manager 店风险 防范部经理 Immediately 立即 5.Ramdon check stock card application situation, and sign to confirm it. 抽查库 存卡的使用情况,并签字确认 BOM 后台经理 Once per week 每周一次 WhatActionWhoWhen 5a.CYC Control ( Daily) 周盘盘控制(每 日) 1.Prin

11、t out the Cycle count detail items adjustment report and send to division manager and RP manager. 打印出周盘调 整清单,并发送给营业 部门处 长和风险 防范部经理 Store Cycle Count Team Leader 店周盘小组组长 Before 11:30 everyda y 每天 11:30前 2.Confirm the reason for the big adjustment items & sign on the reports 对大的调整单品解释原因 ,并在报告上签名. Stor

12、e Division Managers 处长 Before 15:00 everyda y 每天 15:00前 WhatActionWhoWhen 5a.CYC Control (Daily) 周盘盘控 制(每 日) 3.Confirm the reason for “Lost” & “Stolen” adjustment with division manager then sign on the adjustment reports 与处长 确认调 整原因为”丢失”和”被盗”的单 品,并在调整报告上签字. Store RP Manager 店危机预防经理 Before 15:00 ever

13、yday 每天 15:00前 4.Combine all the explanation to store manager , ask store manager to sign the report 收集所有的解释给 到店长, 并要求店长在解释报 告上签字. Store BOM 店后台经理 Before 16:00 everyday 每天 16:00以 前 5.Store audit 店内审记 Regional BOM 区后台经理 Randomly 随时 WhatActionWhoWhen 5b.CYC Control(Weekly) 周盘盘控制(每周) 1.Put out the cycl

14、e count adjustment benchmark on the Web 导出周盘调 整数据上传至网上. Loss Project 损耗经理 Before 14:00 every Monday 周一14:00前 2.Explain the TOP 5 items adjustment reason on the Web 在网上对正负调 整前5名单品解释原因. Commercial Div. Manager 营业 部门处长 Before 12:00 Wednesday 周三12:00前 3.Report to Store Manager the adjustment reason of T

15、OP items , and ask store manager to sign on the paper of big adjustment 将高调整单品的解释原因报告给店长,并要求店长在调整报 告上签字. Store BOM 店后台经理 Before 16:00 every Wed. 周三16:00前 WhatActionWhoWhen 5b.CYC Control(Weekly) 周盘盘控制(每周) 4.Check the TOP cycle count adjustment reason on the Web then report to Regional Manager 在网上检查

16、周盘高调整单品的解释原因并报告给区经理. Regional BOM 区后台经理 Before 17:00 every Wed. 周三17:00前 5.Store audit 店内审记 Regional BOM 区后台经理 Randomly 随时 WhatActionWhoWhen 5c.CYC Control(Monthly) 周盘盘控制(每月) 1.Put out the monthly cycle count benchmark , Top 10 items list for Negative & Positive adjustment on the Web 导出上月周盘正负前10名单品清单上 传到网上. Loss Project 损耗经理 Before 4th each month 每月4日前 2.Analyze on each d

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