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1、职场形象塑造及服务礼仪 上海智瑾(Professional image and service etiquette - Shanghai Jin Chi)Professional image and service etiquette2010-7-301, grooming and occupation imageAppearance instrument concept: instrument, that persons appearance, including appearance, behavior, attitude and manner. In government, busine
2、ss, business and social occasions, one of the instruments can not only reflect his cultural accomplishment, can also reflect his aesthetic.The so-called instrument, refers to a persons appearance and appearance, including the persons appearance, posture, clothing and personal hygiene, it is the appe
3、arance of the mental outlook.The so-called personal demeanor is the external portrait a persons character, temperament, culture, morality, stable behavior people have their external performance. Good personal style is the pursuit of each person, good personal style and is in need of long-term traini
4、ng and practice. It is the inner unity of beauty and physical beauty, is one of the internal and external beauty combined, is a persons overall beauty.Occupation image meaning, and pointsOccupation: image through the dress, demeanor, reflect a persons personality and impression in line with their pu
5、blic role set up.A persons occupation image is a comprehensive performance:Knowledge image: professional knowledge, social knowledge, knowledge of nature etc.Intelligent image judgment, innovation, decision-making etc.The spirit image of world outlook, values, moral character, etc.The external image
6、, appearance, appearance, deportment, behavior, speech etc.Occupation image meaning:First of all, the characteristics of humanity personal characteristics through the image expression, and easy to form a first impression. The first impression will play a key role in personal job, social activities.
7、Occupation image is not qualified, occupation temperament of poor people, it is difficult to get the approval of others, the work effect is not ideal.Second, non material sales job occupation, customers are more. If your occupation image can not reflect the professional degree, not to bring customer
8、s a sense of trust, all the skills are in vain.Main occupation imageThe first to be elegant. Second simple, third moderate, fourth coordination, fifth others, sixth grave.Male:Appearance(1).The hair is neat and clean, elegant, not weird hairstyle is the most basic requirements;Every one should choos
9、e according to their own face, hair color, shape choice of hairstyle, this is the first level;The mens hair is not more than the collar, ladys hair is not more than the shoulder, if you have long hairIf want to reach a higher level, it is the selected hairstyle and their temperament, occupation, ide
10、ntity matchEffect of the good hair really is Yang your director, and avoid you short.(2) faceFace is the appearance of the first body is exposed parts of the longest time, is also the most attractive.The man in the clean density meterThe main three aspects:(1) clean, tidy and generous. No one love a
11、nd sloppy and love health people.(2) the overall style of health and comfort.No beard, long hair, and hair tail does not exceed the ears,The hair line is concise, smooth and natural as well, in order to give people a healthy and comfortable feeling.(3) to develop the consciousness of self health car
12、e. Facial cleansing,Specific requirements are as follows:Eyes: no gum, no sleep, no congestion, no strabismus. Good, clean and bright glasses.Dont wear sunglasses or tainted glasses.Ears: inside and outside clean, no.Nose: the nose clean, no runny nose. Nose hair is not exposed.Mouth: neat white tee
13、th, no smell in mouth, no bubble, no chewing gum and other food reception.Face: clean, no acne.2, the appearance of tabooThe snack on business occasions to pull the nose, tick nails, teeth, yawning;The nail biting, hum ditty, whistling, mumbling, playing.To speak loudly, foul language, chat;The coug
14、h, sneeze, spitting;The mobile phone, watch non-stop;Two, dressAll the mens clothing, dress suit is the most important, in todays business activities, men in general are so solemn and will appear in Western dress and leather shoes, formal. In a decent suit dress will make you look elegant, rich conn
15、otation and extraordinary.1, suit.Choose a suit, the most important thing is not the price and brand, but many details including fabric, cutting, processing, etc. Style: concise and focused on materials, cutting and manual. Color: color is appropriate, at least to have a dark blue suit.2, tie.The tie is the punchline. And the color shall coordinate their suits and shirts, but also clean and smooth without wrinkles. In addition, tie length should be appropriate, should just lay the tie tip touches the belt buckle, the width of the tie should suit with the width