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1、<p>Staff Rules and RegulationsRadio Cars Ashton LtdThe reasons for developing this Service Agreement is to allow guidance, compliance and full understanding of all operating procedures enabling and ensuring that all parties concerned have clear and fair direction in the interpretation of the R
2、ules and Regulations of the business.The Company operates and implements the following conditions, operations and procedures:· EQUAL OPPORTUNITY· HEALTH AND SAFETY· DISCIPLINARY & GRIEVANCE PROCEDURESPersonal and Personnel RecordsThe Government guidelines indicate
3、that the Company must keep personal and personnel records in accordance with Data Protection rulings. Records of both the Company and the Owner may be open for inspection by the Inland Revenue.Equal Opportunity StatementBy Law and legislation, the Company must comply in every manner with Equal Oppor
4、tunities to ensure fair access is practiced for all employees, sub-contractors and drivers. The document is stored in the shared documents folder located on the desktop of every workstation.Health and Safety StatementIt is the responsibility of the Company and employees to ensure that the Companys H
5、ealth and Safety policy procedures and applications are maintained and updated in accordance with Government and Local Executive recommendations of the Local Authority. The document is stored in the shared documents folder located on the desktop of every workstation.Disciplinary and Grievance Proced
6、uresThe Company must ensure that a formal grievance procedure is installed, displayed and implemented. The document is stored in the shared documents folder located on the desktop of every workstation.Personal PropertyIt is the responsibility of all staff to secure their belongings at all times. The
7、 Company cannot be held responsible for any loss or damage to personal property. Personal items should not be left unattended on the Companys premises at any time.Personal Telephone CallsTelephones are provided for the essential aspect of the business operation. Regular occurrences of misuse may be
8、charged. Please ask your family, friends and acquaintances not to contact you via the Companys office except in an emergency situation.Email and InternetEach employee will be allocated a company email address upon commencement of employment. The purpose of this is to provide a simple and efficient m
9、eans of communication between employees, co-workers and management. Employees should ensure they check their inbox at the commencement of each shift and reply promptly to any messages. Whilst this account is not restricted to business use, you should be aware that should you leave the Companys emplo
10、y the address allocated to you may be closed down to ensure security and confidentiality.Internet access is intended for business use only. Employees should not access chat room or gaming sites as the adware/malware contained on those sites can seriously impede the computer system.Political Religiou
11、s ActivityUnder no circumstances must any staff member participate or encourage political or religious activity whilst on Company premises or undertaking activities on behalf of the Company.Dress and MannerThe expectation is that every representative of the Company will present themselves in an appr
12、opriate manner to meet with employer, colleague and customer expectations. A casual dress code is acceptable but business image, personal hygiene and inoffensive dress sense should be priority.Personal HarassmentAs an employer, it is the Companys responsibility to protect its employees from bullying
13、, harassment, intimidation and threatening or aggressive behaviour. Any incidences of such will be reported to the management and the Companys grievance procedures will be activated. If you are the victim of minor or more serious incidents of harassment, whilst on Company premises, or whilst involve
14、d in Company activities, it is your right to bring it to the attention of the manager. Investigation by management will be recorded via the Companys Grievance procedures.ConfidentialityCustomer, driver and colleague information is private and confidential. Under no circumstances should contact infor
15、mation be given to any third parties without the express permission of the person concerned. If in any doubt, refer to Jason Deakin, Susan Bintliff or the Supervisor on duty at the time.Handling CashUnless your role is specifically designated to be handling cash, any money handed in by drivers or cu
16、stomers must be dealt with in the following manner:· A receipt written detailing the date, name of payee, amount and purpose of payment. The top copy to be handed to the payee and bottom copy retained in the receipt book· The cash, along with a note detailing as above, placed in a cash bag and either handed directly to Sue Dawson, Sue Bintliff or Jason Deakin. If none of these are available then the money</p>
