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1、adsl上网常见问题（ADSL common problems on the Internet）Judgment and handling of common problems in broadband (ADSL) usersGenerally, the main factors affecting the quality of broadband Internet users are as follows:1, terminal equipment. Such as: computer, MODEM, server, network card, cable, separator, cord
2、less telephone and power supply, etc.2, telephone line. Such as: the phone is disconnected, there are crosstalk, noise, current sound, gas sound and sound small, etc.3 、 end office system, equipment and communication network. Web server.First, the Internet often droppedThe main factors that cause th
3、e Internet to be dropped are:(1) in rainy days, ADSL is easy to drop because the telephone line is affected by weather, and the ring resistance changes, resulting in instant pulse, resulting in disconnection.(2) the setting time of the dial-up software parameter in the clients computer or router is
4、too small. Sometimes, when the page is viewed and the data flow is not formed, the disconnection is formed. (recommended not to use MEDEM built-in dial-up, there may be unexplained delays caused by fault, the fault chaxiu). Modify time settings.(3) there is no separator before or in front of the tel
5、ephone or facsimile machine, or a separator is placed in front of each. (all telephones and faxes must be attached to the separator, and the telephone line connecting the MODEM must be dedicated to the line.(4) the problem of ADSL MODEM. If even without the Internet, please check the equipment ADSL
6、lamp is normal, now the user equipment mainly has two kinds, one is the previously used hixih (ZyXEL), under normal circumstances, the equipment should be four light, if the light does not shine, please re equipment of the power switch, waiting for after a minute, light observation lamp, four lamps
7、light up all is normal, if there is no lights, the first observation which does not light, such as the DSL light is not bright, should check whether the telephone line, if the line has signal lamp and please contact maintenance personnel. I will have to be repaired as soon as possible. Two is now th
8、e large subunit (Dare) equipment, under normal circumstances, the device has three lights, broadband signal lamp of the device for Link lamp, Link lamp such as constant light for normal, such as flash, please contact the maintenance personnel. The common failures of user terminal equipment are the p
9、roblems of loose joint, broken cable, HUB damage and computer system failure. You can usually help locate by observing the light.(5) ADSL, if the equipment lights are normal, but the dialing did not generally have the following situation, in a Win98 or WIN2000, E0026P error, is to find the server, i
10、f this is the case, please restart the computer and ADSL device, if it is not good, please contact with the maintenance staff. Under WinXP, the problem is that the WAN micro port (PPPOE) is being opened, and the error 678 remote computer is not responding. Process as above. Two, in Win98 or WIN2000,
11、 appear E0037P, appear in the WinXP error 691, is the user name and password is incorrect, please re-enter the correct user name and password, both can. If the user forgot the user name and password, please bring the identity card of the phone head to the telecom companys business hall, the front de
12、sk inquiries. Three, in the Win98 or WIN2000, there is a E0041P error, it is to dial the program first delete, and then reinstall it. Four, in Win98 or WIN2000, appear E0083 or count=0 error, appear in the WinXP error 769, that the network card is disabled or network card bad.(6) the quality of indo
13、or wiring is poor. (it is recommended that users use 5 types of twisted wires in the home phone line)Two, you can dial, but can not open the web page(1) testing the Internet address assigned by this machine, such as the IP address in the PPPOE column is not reached, indicating the dial-up soft failu
14、re of the machine, and reinstall the new software (broadband speed software). The command to click on start, run, type: command or CMD (open MS-DOS window), input: ipconfig /all, to view the PPPOE bar IP ADDRESS and DNS SERVICE (local 218.2.3.206, standby for 218.2.135.1).If the network connection i
15、s normal said IP address in the PPPOE column and the DNS value, SERVICE value is empty or non normal value, try to set the address of the DNS server in the computer on the local connection in the TCP/IP attribute: 218.2.3.206 and 218.2.135.1.(2), the user computer: see computer software in the IE co
16、nnection settings should be no proxy settings, check firewall software and set the content, test whether IE can open the machine in the HTM file, not to repair or reinstall the IE check system has no virus, in a timely manner to the Microsoft site system upgrade. (recommended that users put all of the system patch to play, install anti-virus software and firewall, and then access the Internet.)Three, data f
