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1、UNDERGRADUATE THESIS PROJECT PROPOSALInternational College , Zhejiang University of TechnologyCommercial Instant MessagingFor a More Meaningful DesignFebruary, 2010On my honor as a University student, on this assignment I have neither given nor received unauthorized aid as defined by the Honor Guide
2、lines for Papers in CS Courses._Zhu JiaqiApproved_Date_Approved_Date_20Table of Content1. Abstract -22. Rationale and Objectives -32.1 Rationale -32.2 Objectives -43. Statement of Project Activities -4 3.1 Activities -4 3.2 Schedule -74. Literature Review -85. Expected Outcomes -126. Reference -137.
3、 Glossary -16Appendix -181. AbstractInstant messaging (IM) is a form of real-time direct text-based communication between two or more people using shared clients. The text is conveyed via devices connected over a network such as the Internet. Nowadays, the instant messaging has been part of lives th
4、at modern people need to utilize and rely on. There are many products such as QQ or MSN that explore a vast market so that these instant messaging tools become a useful tunnel of communication between friends, family and strangers. However, these IM products face to normal people that fill there req
5、uest of avoiding lonely. Under this consensus, almost companies and government offices mandate its staffs and employees leaving IM alone during working hours so that ensure everyone focus on there own job rather than others intervention from Internet or local network. This situation limits the use o
6、f IM and makes IM away from business which should had been advanced by professional IM software.This project aims to develop efficient software that possesses the market left from normal IM. To accomplish this, I plan to design an application that can provide a platform by company and promote the le
7、vel of communication between customers and companies so that it allows clients require needed information efficiently rather than being lost in the storm of superfluous debris of unwanted information about the companies from IM. Both clients and staffs can chat via IM and receive interested intellig
8、ence from each other. The result of communication should serve to help create a benign environment of business and friendly interface to clients. It may also be possible and reasonable to apply this exploration to other IM applications that has similar goal to improve the E-commerce.2. Rationale and
9、 Objectives2.1 RationaleAs a convenient communicating tool, IM has been won significant impression in daily life. The kind of IM, however, is still single-oriented compared to other electronic products and application. The lack of professional IM that is required by companies, government or organiza
10、tions give me a proper opportunity to create a commercial IM to change this situation and make business faster and more reliable.Figure 2 shows the most popular IM software in China. Admittedly, Tencent QQ software has great market in youth and is in charge of the normal IM market for years that it
11、actually has become the model or template of IM for studying in China, and predictably, this status will last for years before new powerful IM software instead of its throne. Nevertheless, Tencent QQ has not been the professional IM software yet. Its major client is student. The people of major purc
12、hasing are still waiting for much more useful IM software. It is predictable that once professional IM software is listing, these people will be attracted. On the other hand, for elder people who should be the major client of commercial IM has not enjoyed such professional IM software yet and unlike youth, they will not have much patient and resolution to learn new computer knowledge or new application. However, they just need a simple communicate tool to know the information of companies. Complex install steps, various plugs and dazzled image will shut their interests on IM. Differ fro
