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1、秘书英语综合练习与复习江苏广播电视大学外语系秘书英语课程的教材是由“中南工业大学出版社” 出版的SUP秘书英语一书。该书共分三个章节，分别从文秘人员的日常工作规范、常见文件类型以及应用文体的写作等方面进行讲解。其中第一部分“Secretarial Jobs And Duties”，与第三部分“Secretarial English Writing”是学习和考核的重点内容。秘书英语的考核的平时成绩占20%。平时作业由任课教师自行布置，严格打分。期末考试成绩占80%，由江苏电大外语系统一命题。考核以简答题和写作为主，考察与文秘工作相关的理论知识以及常见应用文体书写技能。常见的题型有：.Give b
2、rief answers to the following questions 即简答题。题目紧扣教材，涉及文秘工作基本的理论知识和文秘工作中的常见问题。考察点多来自课本的第一部分：Pre-reading Questions。例如： Whats the Electronic Mail?参考: Electronic mail is a form of message transmission by which you produce any written message: letters, reports, graphics etc. , on a computer or word proce
3、ssor and send them at any time, usually over telephone lines to a computer “Mailbox”, or “File” in another computer terminal anywhere in the world.有时考核的内容是一个问题的某一个方面。例如：What are the good telephone manners?考察什么是良好的电话礼仪。就可以将题目拆分为“What are the good telephone manners when making a phone call?”参考: A good
4、 secretary should (1) Be sure of the correct code and number before dialing.(2) After dialing the number, wait until the call is connected.(3) If you make a mistake while dialing, replace the receiver for a short while and then start dialing again.(4) When the person answers, say who you are and to
5、whom you wish to speak and their extension number, if you know it.(5) If you are connected to a wrong number, remember to apologize for it.(6) A phone call should also be planned. Prepare the call before dialing the number.也有些题目的回答并非一定拘泥于教材。学生可以自己发挥，表达自己的见解。例如：What makes a good PA or secretary? 参考:
6、A good secretary is required to have good educational background, professional secretarial training, capability of speaking several languages, communication skills, sense of responsibility, and pleasant manners, etc.练习：1. As a secretary, how to create a favorable impression of the organization on th
7、e visitors?2. What is a filing system?3.If your boss is traveling abroad for business, what will a secretary do in preparing arrangements?4. What are good telephone manners when answering the telephone?5. What are good telephone manners when making a telephone call abroad?6. What are good telephone
8、manners when making the telephone in business?7. What should a secretary do in order to establish a positive telephone image?8. What should a secretary do in arranging appointments?9. How to receive a visitor with an appointment or without an appointment?10.How to prepare a conference before the mee
9、ting?11. How to prepare a conference during the meeting?12. How to prepare a conference after the meeting?13. What is an agenda?14. What are the items and their order in most agendas?15. What are the most popular formats for business letters?II. Translate the following letter into Chinese. 该项所选的英语短文
10、均以课本中的商务信函或电子邮件为例，意在考察学生对于一般商务信函的阅读以及理解能力。例如：Beijing Youth TravelNo. 86, Fuchengmen St.Beijing 1000777 June, 2006Dear SirsWe would like to book a seat on flight CA 9763, departing from Capital Airport, Beijing, at 7:50 on the 3rd of July, and arriving at New York Kennedy Airport at 20:35 local time.
11、The ticket is for Beijing to New York only, and the class is Economy. The passenger is Macow,L. Please confirm the booking as soon as payment is made. Payment will be cheque.Yours FaithfullyLi Yang在答题时，应当考虑到中英文信函在格式上的不同，可以按照中文信函的格式进行翻译。译文参考：先生：我们希望预定一张7月 3日早晨7：50分从北京首都机场起飞，当地时间20：35分抵达纽约肯尼迪机场的CA9763
12、次班机经济仓的单程机票。旅客姓名Macow, L. 我们将用支票支付票款，请您在收到付款后确定机票预定。谢谢。李阳2006年6月7日任课教师和学生应认真学习理解教材Part I 和Part II中的示范信函，注意翻译时中英文信函格式的转换，以及语言的组织。要求格式正确，内容准确，语言流畅简洁。IIIWrite a note based on the given information.该项考察的是学生对于重要应用文体便条的书写。便条与书信类似，一般包含日期、称呼、正文和署名。但是二者也有区别。便条中省去了收信人和寄信人的地址，在格式和内容上都更加简单。考试要求利用给出的信息完成一则便条的写作，
13、要格式正确，内容清晰，表达准确。例如：Bob 想请唐小姐帮助他预订一张6月20日从广州开往上海的123次特快列车的车票。请你以Bob 的口气给唐小姐写一张便条。参考：June.8Dear Miss Tang,Please reserve me a seat in the 123 express train leaving Guangzhou for Shanghai at 8:50 a.m. on Sunday June.8. You can change the expenses entailed to my account.With kindest regards. Bob练习：（1）Yo
14、u want to arrange a meeting with your colleague, Mr. Anderson, to talk about his trip to Shanghai.l Write a note saying:A) When and where the meeting will be;B) What you want to talk about.l Write about 40 words.（2）A foreign customer will arrive.Write a note to Miss Jin, your secretary;a) Asking her
15、 to meet this customer;b) Saying with whom and when the customer will arrive.Write about 40 words.（3）You are going to chair an annual sales conference.l Write a note to Mr. Smith, Sales ManagerA) Asking for last years sales figures;B) Saying when and why you want them.l Write about 40 words.（4）Mr Smith, your boss, told you to ask Ms Li to attend a sales presentation on a new product.l Write a note to Ms Li:a) Saying who wants her to attend the sales presentation;b) Informing her when and where the sales presentation will be held.l Write about 40 words.（5）You have an importan
