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1、Supply Chain management供应链管理Dear Colleagues各位同事Qoo Orange - sorting of product with overheat residue酷儿橙-由于受热过度、产生残渣的产品的分类Recently, some new co-packers have experienced quality problem due to product overheating at the fillers product tank resulting formation of burnt solid residues and redistributio
2、n back to the product filled. This has resulted in solid sediment inside the bottle. Both long term and short term solution to the equipment are underway to alleviate the problem and I have through reference to the trade sample labs guideline on Qasis appearance Page 1 of 2 in BV-S-002 on Qasis tole
3、rance on beverage appearance of the Trade sample Laboratory manual - developed some guidelines to handle the product which has been distributed to all manufacturing locations.最近，一些新的代加工厂遇到了这样的质量问题：由于产品在填充缸那里受热过度，导致形成了一些固形的残渣，并且又重新分散到灌装的饮料中。这就导致了在饮料内部有固体沉淀。对于设备，不管是长期的还是短期的解决方法都在进行中，以减轻这一问题。并且，根据市场样品实
4、验室在QASIS（质量保证信息系统）中关于外观的标准（QASIS的市场样品实验室手册中的第1至2页，BV-S-002，关于饮料外观的允许范围），我通过这个参考，得到一些标准来处理这些会分配到各地的产品。Below is the general Trade sample guideline：以下是总的市场样品标准：Particles (including algae, carbon, crown/closure dust, fibers, rubber, paint chips, wax and yeast):微粒（包括藻类，碳粒，皇冠盖的灰尘，纤维，橡胶，油漆碎片，蜡和酵母）：Not more
5、 than one floating or submerged particle greater than 1.5 mm; or, not more than three floating or submerged particles greater than 0.5 mm. Diameter of aggregation of floating particles must not exceed 3 mm.直径大于1.5毫米的悬浮或沉淀的微粒不超过1个；直径大于0.5毫米的悬浮或沉淀的微粒不超过3个；悬浮的微粒聚合起来直径不能超过3毫米。This procedure has been suc
6、cessfully applied to handle previous tea polyphenol issues.这个程序被成功的应用于处理先前的茶多酚事件上。On this special Qoo Orange issue - we need to define what is an unacceptable bottle with overheated sediments which I have introduced the guideline below 在这次特殊的酷儿橙事件上，我们需要定义什么是不可接受的有过热残渣的产品，为此我已经制订了以下的标准。Not more than
7、two floating or submerged particle greater than 2 mm; or, not more than three floating or submerged particles greater than 1 mm. Diameter of aggregate must not exceed 3 mm. BOARDER LINE case will be regarded as PASS.直径大于2毫米的悬浮或沉淀的微粒不超过2个；直径大于1毫米的悬浮或沉淀的微粒不超过3个；悬浮的微粒聚合起来直径不能超过3毫米。符合这条标准的产品可以认为是合格的。Wit
8、h the following statistical sampling procedure运用以下的统计取样程序：Any isolated suspected product lot prior to quarantine release will be splitted into hourly lots with 100 rample sample taken for visual inspection with AQL = 1 that is to accept =5.任何有怀疑的产品批次在隔离放行前，需要以每小时的产品为一批，取样100瓶做目检，当AQL=1时，接受=5的产品。To h
9、elp minimising losses - all rejected batches upon total inspection and removal of unacceptable product can be released for sales. Same is applicable for colored solids.为了将损失减到最小，所有被拒绝的批次需要做全检，当把不能接受的产品去除后，这些批次的产品就可以放行销售。同样也适用于有颜色的固体。It is important to stress that this procedure is only applicable to
10、 particle with source identified as overheated residual same colour as the product. If there is no overheating at the filler product tank - there is no need to do any sorting. It is worth stressing that Qoo Orange itself is not a clear product. The orange juice base contains both fibre, pulps and po
11、ssibly seeds. Anything that comes from the base should not be regarded as foreign matter. Separate report to CCCL on any abnormality noted in the beverage base which is not related to this exercise. All QARs must have a clear understanding of what is overheated residue.有一点必须强调的就是，这个程序只适用于由于受热过度而产生的微
12、粒，其颜色和饮料的颜色相同。如果填充缸中没有受热过度，那就没有必要做任何分拣。需要强调，酷儿橙本身并不是一个清澈的产品。橙汁主剂包含纤维、果肉和可能的果核，所有来源于主剂的东西都不应该认为是异物。关于饮料主剂有任何异常情况，向可口可乐中国有限公司报告，但这些是和这次的事例无关的。每个品质保证代表必须对于什么是受热过度残渣有一个清楚的了解。We need a clear definition of what size sediment is not acceptable and not simply on a personal discretion that it is big or small
13、. This procedure is more a remedial solution to help filtering out unsaleable product with unacceptable sedimentation. Equally important is for both purchasing bottlers and co-packer to have the same understanding of what is acceptable and what is unacceptable. Division technical has agreed to this
14、guideline, I am willing to review this further should it becomes necessary. 我们需要一个清楚的定义，即多大的沉淀是不可接受的，而不是仅仅凭个人判断它是“大”或者“小”。这个程序是一个补救方法，来帮助去除那些有不可接受沉淀而无法销售的产品。同样重要的是购买产品的装瓶厂和代加工厂要有相同的认识：哪些是可接受的，哪些是不可接受的。中国区技术部已经同意了这条标准。如果有必要的话，我会对这一问题深入下去。This overheated residue sedimentation will become more serious
15、with increasing production hours, it is never intended to keep producing problem product and to continue with this tedious exercise. Once excessive sedimentation is noted - the line should be stopped for product tank cleaning. Furthermore this sorting exercise MUST be done concurrent with the quaran
16、tine to avoid holding big inventories of suspected goods. Needless to say - this overheated sediment should not occur in the first instance and the mfg plant producing it has the total responsibility.随着生产时间的延长，受热过度残渣沉淀会变得更严重。不要试图继续生产有问题的产品。当发现有过多的沉淀，生产线要停下来，对产品缸进行清洗。并且，分拣工作必须在产品正常检疫期内进行，以避免库存大量有怀疑的产品。无需多言，这种受热过度残渣沉淀第一次就不应该发生，生产厂对于生产这种产品应
