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1、Hello there. Id like to take a few minutes of your time and offer you an amazing deal. Im the sales representative of xxx company. Our company is currently offering a promotion onXX. These are some deals you dont want to miss. Our products are priced 20% below the market average price, and we are of
2、fering you additional accessories for free.1.Hello ！7. Sorry,youve dialed the wrong number, Sorry,Ivedialed t This is sb.speaking./Could（May）I speak to sb.?/Is sb.in2.Hello！Good morning/afternoon/ evening. （This is ） 3531968./This is Jim speaking.3. Whos thatspeaking（calling）?/May I have your name?
3、/Is that sb. （speaking）？4. What name shall I give?/Who shall Isay is calling? Hold the line,please.Ill get him/her to phone. Hold on for a moment. Its for you. OR For you5. Sorry,he/she isnt in.或Im afraid he/she is out, May I take a message for you? /Can Itake a messag e?/Would you like to leave a m
4、essage?6. Couldyou take a message for me?/Please tell him （her）that（sth.）./Tell him（her）I called./Will you please tell him （her）to c all me back later?he wrong number.8. The line is busy. The line is dead.Asking the speaker to slow down, “My English isnt very strong，could you please speak slowly?”（一
5、）、 中国人与英美人打电话有很大差异。用英语打电话要掌握以下几点：1. 打电话人接通电话后可说：Hello ！ 接着说：This is sb.speaking./Could（May）I speak to sb.?/Is sb.in? 但不能问：Whoare you？接电话人可说：Hello！Good morning/afternoon/ evening.紧接着 将自己的电话号码或姓名告诉对方。如：（This is ） 3531968./This is Jim speaking.2. 问对方是谁， 不说：Who are you ？ 而应说：Whos thatspeaking（calling）?/
6、May I have y our name? /Is that sb. （speaking）？3.代人接电话，最好说：What name shall I give?/Who shall Isay is calling? 若要离开去叫人， 须跟对方说：Hold the line,please.Ill get him/her to phone.（别挂断，我就去找他（她）听电话。 ）或Hold on for a moment.（请等一会儿。）反之， 若电话要找的人在身边，代接电话的人可说：Its for you.或For you. （你的电话。）4. 如果打电话要找的人不在， 代接电话的人可说：So
7、rry,he/she isnt in.或Im afraid he/she is o ut.（他她不在。）如果问对方是否要留话，说：May I take a message for you? /Can Itake a messag e?/Would you like to leave a message? 打电话者若要拜托接电话人转告要找的人某事时， 可问：Couldyou take a message for me?/Please tell him （her）that（sth.）./Tell him（her）I called./Will you please tell him （her）to
8、c all me back later?5.若对方打错电话，接电话者可说：Sorry,youve dialedthe wrong number. 打电话人发现拔错号码， 应说：Sorry,Ivedialed the wrong number.6.若电话的线路忙或有问题，可说：The line is busy. （占线。）The line is dead.（断线。）（二）、电话对答情况 (一) 打电话的人找的是你自己对方：Is David there? David 在吗?你可以回答：Speaking. 我就是。This is he. 我就是。 (注: 女的用 This is she.)Youre
9、 speaking/talking to him. 你正在跟他说话。(注: 女的用 Youre speaking/talking to her.)This is David. 我就是 David。Thats me. 我就是。情况 (二) 打电话的人要找的人不在对方：May I speak to Mr. Liu? 请问 Gates 先生在吗?你可以回答： Hes not here right now. 他现在不在这里。Hes out. 他出去了。Hes in a meeting right now. 他现在正在开会。Youve just missed him. 你刚好错过他了。Hes just
10、stepped out. 他刚好出去了。情况 (三) 打电话的人要找的人不在, 问对方是否要留言对方：Can I talk to David? 我可以跟David讲话吗?你可以回答：Hes out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?Hes not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况 (四) 打电话的人问他要找的人何时回来对方：Do you know when he will be bac
11、k? 你知道他什么时候会回来吗?你可以回答：Im sorry. I dont know. 抱歉, 我不知道。I have no idea. 我不知道。He should be back in 20 minutes. 他应该二十分钟内会回来。情况 (五) 打电话的人问他要找的人在哪里对方：Do you have any idea where he is? 你知道他在哪里吗?你可以回答：Sorry. I dont know. 抱歉, 我不知道。Hes at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?情况 (六)
12、打电话的人要找的人不在, 愿意接受对方的留言对方：Can I leave a message? 我可以留个话吗？你可以回答：Yes. Go ahead, please. 可以, 请继续。Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。情况 (七)
13、 接受对方留言时听不清楚, 希望对方重复对方：When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?你可以回答：Can you repeat again, please? 能不能请你再重复一次?(Say) Again, please? 再说一次好吗?Pardon? 抱歉。(请再说一次)Come again, please? 再说一次好吗?Im sorry? 抱歉。(请再说一次)情况 (八) 对方希望留话, 怕听错了, 不想接受对方的留言对方：May I l
14、eave a message? 我能否留个话?你可以回答：You know what? My English is not that great, and I dont want to miss anything. Would you mind calling back later? Im sorry. 你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。If you dont mind, could you please call back and leave a message on the answering machine? My English is no
15、t very good. 如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。情况 (九) 打电话的人要找的人是别人, 请对方稍等对方：Is David there? David在吗?你可以回答：Yes, he is. One moment, please. 他在。请稍等。Hold, please. 请稍等。Hold on, please. 请稍等。Let me see if hes here. Hang on. O.K.? 我看看他在不在。等一下, 好吗?情况 (十) 对方打错电话对方：Can I speak to Jasmine Deng? 我可以和Jasmine Deng说话吗?你可以回答：Jasmine Deng? Im sorry, but theres nobody here by this name. Jasmine Deng? 抱歉, 这里没这个人。Im sorry. Im afraid youve got the wrong number. 抱歉, 恐怕你打错电话。What number
