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1、2019/10/10,2017年6月AB级真题写作,Contents,Part I Letters Part II Notice Part III Email Part IV Notes, Memo, Reports,Letters,Letters,Invitation Letter Thank-you Letter Letter of Complaint Welcome letter Recommendation letter Application Letter Letter of resignation Interview notification,Thank-you letter 林去
2、张家住了两天，受到张家的热情款待，林写信表示衷心的感谢。并邀请张到他们的城市去参观。,信的格式，以感谢信为例,April 20, 2009 Dear Zhang, Now I write the letter to thank you for your warm ent-ertainment during my staying at your city. I think the two days are unforgettable. I felt comfortable. Zhang, if you have any free time, please come to my city for
3、a visit. My family and I are eager to see you. Give my regards to your parents. Yours truly， Lin,Date 日期,Salutation 称呼,Body 正文,Close 结束语,Signature 签名,2019/10/10,1. Invitation Letter,请以公司经理部的名义，给Parley教授写一封邀请信，包括以下内容： 1. 写信日期：2013年12月15日 2.事由：邀请Parley教授给公司管理人员做讲座，讲座内容为现代商务管理，讲座时间2013年12月20日下午2：30-4：3
4、0，询问Parley教授是否能来作讲座。 Words for reference: 作讲座：give a lecture 现代商务管理：modern business management,2019/10/10,1. Invitation Letter,Dec. 15, 2013 Dear Professor Parley, We would like to invite you to give a lecture on modern business management for the management staff in our company. The lecture is expe
5、cted to be held at 2:30p.m to 4:30p.m on December 20th. I wonder if it is convenient for you. We look forward to hearing from you soon，and hope that you will be able to attend. Thank you! Sincerely yours, Tom Management Department,2019/10/10,2(1).Thank-you Letter,按下列内容写一封信，注意书信格式要完整： 1.非常感谢您上周六邀请我们参
6、加你们举办的招待会，那确实是一个令人难忘的夜晚； 2. 这次访问增加了我们对贵国的了解，你们的热情接待也使我们大家深为感激； 3. 如果日后你们到中国来访问，我们将非常乐意有机会答谢你们的殷勤款待。 Words for reference: 招待会：reception party 殷勤款待：hospitality,2019/10/10,2(1). Thank-you Letter,Dec. 15, 2013 Dear Sirs, Thank you very much for inviting us to attend your reception party last Saturday. I
7、t was really an unforgettable night for us. The visit promoted our understanding of your country and we greatly appreciated for your warm reception. We hope there will be a chance for us to thank you for your hospitality if you come to China for a visit. We are looking forward to seeing you soon. Si
8、ncerely Yours, Jessica,2019/10/10,2(2).Thank-you Letter,感谢客户（Smith）订货： 谢谢12月16日第146号订单，今天上午我已经派人将您所订产品从天津港发货，由海天航运公司承运。非常感谢与您相识与合作。希望本次订单能成为我们两家公司合作和友谊的开始。盼望再次与您会见。 订单： order 天津港： Tianjin Port 海天航运公司：Haitian Shipping,2019/10/10,2(2).Thank-you Letter,Dec. 19, 2013 Dear Mr. Smith, Thank you for your o
9、rder of No. 146 on December 16th. I had your goods sent to you from Tianjin Port this morning, and they will be delivered by Haitian Shipping. We feel very appreciated to cooperate with you. And we hope this order will be the beginning of our mutual cooperation and friendship. Looking forward to see
10、ing you again! Your sincerely, John,2019/10/10,3(1). Letter of Complaint,根据下列信息，写一封投诉信： 收信人：销售经理 写信人：李红 写信日期：2013年12月16日 内容：上个月在贵店买了一台手机，买后发现其质量差，常常会自动关机，已修过一次，但未能解决问题，现向销售经理投诉，要求更换或全额退款。,2019/10/10,3(1). Letter of Complaint,Letter of Complaint Dec. 16, 2013 Dear Sales Manager, I am writing about a
11、mobile phone which I bought from your store last month. I want to complain in the strongest term about its bad quality. It always turns off automatically. Although I had it repaired once, its problem has not been solved yet. I am afraid I have to request you to give me an exchange or a full refund.
12、Your early reply will be greatly appreciated. Yours faithfully, Li Hong,2019/10/10,3(2). Letter of Complaint,假设你是小华，请根据以下内容拟一封投诉信： 写信人：小华 收信人：ABC公司销售经理 写信时间：2013年12月17日 内容： 1. 我们公司于2013年11月向贵公司订购了20台计算机，按合同货物应于两周内送达； 2. 12月4日我们曾发电邮询问，被告知贵公司会立即发货； 3. 一周以后收到计算机，但发现3台计算机使用有故障； 4. 要求退换这三台计算机并保证以后不再发生这样的
13、事情。,3(2). Letter of Complaint,Dec. 17, 2013 Dear Sales Manager, I am writing about the 20 computers we ordered from your company in November, which according to the contract should be sent to us within two weeks. But we didnt get the goods on time. Then we sent an E-mail on December 4th and were tol
14、d that you would give us an immediate delivery. After a week, they finally reached us, but what really makes us annoyed is the fact that there is something wrong with three of them. I request you to replace the three computers and to ensure that such an accident will never happen again. Yours faithf
15、ully, Xiaohua,2019/10/10,2019/10/10,3(3). Letter of Complaint,说明：请给某旅行社写一封投诉信，反映对此次旅行的不满意之处. 内容： 1.原本安排的接机服务根本没有，你只能自己打出租车去旅店。 2.在前台登记住宿时被告知要六点以后才能进房。 3.离店结账等候时间长，差点误了班机。 4.要求旅行社给予解释和赔偿。 Words for reference: 接机服务：pick-up service,2019/10/10,3(3). Letter of Complaint,Dec. 21st, 2013 Dear Sir or Madam,
16、 I am writing to make some complaints about my disappointments concerning the trip to Europe arranged by your travel agency. The service you provided makes me extremely unhappy. We could only get to the hotel by taxi, as there was no pick-up service as arranged. In addition, we were informed that the rooms were occupied until 6 p.m. when checking in. what makes me more annoyed was that we n
