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1、,7,Chapter,Hotel Check-out,2019/9/24,教学内容,Contents,1.旅游会话 A Late Check-out延时退房,2.旅游听力 How to Save Money on Hotel Bills? 怎样节省酒店开支？,3.旅游视频 A Checklist for Check-out 退房结账清单,4.旅游阅读 Avoid Extra Hidden Fees 避免额外的隐性费用,5.旅游翻译 Old Street of Tunxi 屯溪老街,6.知识扩展 ABC for Hotel Check-out退房结账常识,Useful Words and Exp
2、ressions,attendant: (服务员) inform: (通知) in advance: (预先) evaluation: (评估) brochure: (小册子) bellboy: (侍者),corporate: (团体的) voucher: (凭证) acknowledgement: (承认) arrange: (安排) regulation: (规定) reception desk: (前台),Part One: Speaking for Travel,I. Dialogue A Late Check-out延时退房,1.Listen to the situational d
3、ialogue carefully, and match the information in column A with that in column B.,情景对话,Part One: Speaking for Travel,Clerk: Good morning, Ms. Can I help you? Jill: Good morning. Im Jill Smith in room 812. Im leaving today. But Can I check out a little bit late? Clerk: Why? Jill: You see, my plane take
4、s off at 6:30 this afternoon. But I dont want to go to the airport so early. Clerk: Its really a problem. But your room has been reserved, and we have to clean it up before 1:00 pm oclock. Jill: Then can I leave at 2 oclock?,2. Listen to the situational dialogue again，repeat it sentence by sentence,
5、 and then role play it in pairs.,情景对话,Clerk: Well, you cant since the guests will check-in at 2:00 pm. I can arrange you to another room, but according to hotels regulations, during the high season, you should pay half of the daily room rate if you leave before 6 p.m. Jill: I dont think its reasonab
6、le. Can I speak to your manager? Clerk: O.k. Ill call our manager. Manager: Ms., what can I do for you? Jill: Im asking for a late check-out since my plane wont take off until 6:30 pm. Manager: () Your room has been reserved for a newly married couple, and theyll check in at 2:00pm. How about going
7、to our business center, free of charge? Jill: Thank you. That helps me a lot. Manager: My pleasure. Hope to serve you better next time.,幽默故事,The Hotel Bill 饭店账单,II. Story-retelling:,travel,tired,check out,high,$350,four hours,hotel,complain,continue,facilities,幽默故事,A husband and wife are traveling b
8、y car from Key West to Boston. After almost 24 hours on the road, theyre too tired to continue, and they decide to stop for a rest. They stop at a nice hotel and take a room, but they only plan to sleep for four hours and then get back on the road. When they check out four hours later, the desk cler
9、k hands them a bill for $350. The man explodes and demands to know why the charge is so high. He tells the clerk although its a nice hotel; the rooms certainly arent worth $350. When the clerk tells him $350 is the standard rate, the man insists on speaking to the Manager. The Manager appears, liste
10、ns to the man, and then explains that the hotel has many facilities such as an Olympic- sized pool and a huge conference center that the man and wife could have made use of.,幽默故事,“But we didnt use them”, the man complains. “Well, we have them, and you could have”, the Manager replies. Eventually the
11、 man gives up and agrees to pay. He writes a check and gives it to the Manager. The Manager is surprised when he looks at the check. “But sir,” he says, “this check is only made out for $100.” “Thats right,” says the man. “I charged you $250 for using my car- a Mercedes-Bens” “But I didnt!” exclaims
12、 the Manager. “Well,” the man replies, “it was here, and you could have.”,Part Two: Listening for Travel,How to Save Money on Hotel Bills?,When traveling, the most expensive things are _ the flight and hotel bills. The following is some steps to save money on hotel _. Step 1: To save money on hotel
13、bills, you should ask for the hotels corporate rate when making a reservation. Corporate rates are often much _ than the normal room prices and most hotels have these corporate _. Step 2: Many hotels require that you stay at least 8 nights per year to _ for the corporate rate. To get around this, yo
14、u can write a letter to the hotel using your companys _. Most hotels will give the corporate rate to anyone who does this.,typically,bills,cheaper,specials,qualify,letterhead,Step 3: If you are using a travel agent to help you book the room, make sure you get a confirmation number which _ your room.
15、 A travel agent will give you a voucher but this has no _ acknowledgement from the hotel. Step 4: To save money on hotel bills, shop around for the best pricing _. Speaking with many hotels about their corporate rates is the best way to book a room at a very _ rate.,official,guarantees,available,aff
16、ordable,旅游听力,旅游视频,Part Three: Watching for Travel,But take a look at this hotel checkout checklist, and you wont be smacking yourself in the forehead when you get back. Check it out. Take your time packing before you check out. Allowing yourself a few extra minutes to calmly get everything back into your suitcase will reduce your chances of careles
